Ron Brooks

-Support current Verizon customers with their existing services.

-Identifying opportunity's to grow accounts with multiple products that Verizon offers.

-Deploy large equipment orders in the felid without impacting day to day business operations.

-Prospect new business acquisition opportunities by calling, emailing or visiting the business directly. It is my responsibility to come up with creative ways to get in front of the right decision makers to discuss a switch to Verizon or an expansion of their already existing Verizon partnership.

-Foster a healthy personable relationship with the decision makers on each account. Sometimes this includes casual conversation, going out for coffee,lunch,dinner or even hosting customers at public events in order to gain a better understanding of the customers business priorities and challenges.

-Maintaining a healthy 30,60 and 90 day funnel consist of a wide verity of products in order to achieve monthly sales targets.

-Being able to think critically and solve urgent problems that come up in the customers day to day business while maintaining my own sales activity.

-Expanding my personal development by networking with partners from other channels of the business. Shadow different job types in order to understand and learn whats possible in our business.

-Achieve monthly sales target. This consist of various different growth and revenue metrics.

- Lead a team of 6 Sr. Account Manager who have individual sales targets that roll up to a overall team quota.

- Creating additional sales strategies for my team that help them secure meetings, identify sales opportunities, effectively deliver proposals, navigate through account maintenance issues and resolving customer escalations.

- Host monthly funnel reviews with the team to evaluate sales opportunities up to 90 days out. I host group discussions while walking through each deal in the funnel in order to identify challenges and provide additional sales strategies to move the deal forward.

-Individual performance accountability conversations.

-Readout sales results and funnel opportunities to senior leadership.

-I was responsible for maintaining a healthy relationship with upwards of 1500 accounts.

-Delivering a store level sales quota each month based on growth and revenue metrics.

-Managing a team of 12 reps and 2 assistant managers.

-Scheduling employees appropriately to handle different store traffic patters throughout the year.

-OMM (Maintaining compliant marketing floor plans)

-Cash Management

-Employee Development (I created different training programs to give front line employees the ability to manage their own store level sales projects.)

-Behavioral Coaching to ensure individual rep performance was maintained.

-Accountability conversations

-Delivering a store level sales quota each month based on growth and revenue metrics.

-Managing a team of 12 reps

-OMM (Maintaining compliant marketing floor plans)

-Cash Management.

-Behavioral Coaching to ensure individual rep performance was maintained.

-Accountability conversations

-Handle customer escalations and resolve account issues.

-Delivering sales results for my individual quota each month based on growth and revenue metrics.

-OMM (Maintaining compliant marketing floor plans)

-Customer experience

-Handling customer escalations and problem solving.

-Scheduling staff to abominate traffic during open hours.

-Food prep

-Serve Safe (maintaining a clean approved environment for food.)

-Cash Management

-Deescalating and coaching internal conflict amongst front line employees.

-Handle customer billing escalations

-Trouble shoot devices and order or sell replacements

-Open network trouble tickets for escalated issues.

-Maintain a low average call handling time.

-Bag groceries for soldiers and their families.

-Load groceries into their car.

-Prepare and cook pizza on the food line.

-Prepare dough for the following day.

-Wash dishes.

-Take out the trash.