Robin Pennington
Rogersville
Summary
Successful professional with several years of experience propelling brand image and driving customer engagement to increase revenue. Skillful in generating attention among target audiences. Strong collaborator comfortable working with various teammates and industry professionals to oversee execution of campaigns.
Overview
43
43
years of professional experience
Work History
Senior Account Manager
Arthur J. Gallagher
Springfield
09.1982 - 04.2025
- Managed client relationships to ensure satisfaction and loyalty.
- Developed strategic account plans to align with client needs.
- Resolved client issues in a timely manner while maintaining excellent customer service standards.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Work with producers and underwriters to obtain the best solution for the customer.
Education
Kickapoo High
Springfield, MissouriInsurance
CIC CISR
Skills
- Client relationship management
- Strategic planning
- Issue resolution
- Account oversight
Agency Ownership
- Agency name change Man-Morris; Gallagher Morris; Arthur J Gallagher; Bancorpsouth; BXSI; Candence; Arthur J Gallagher
Affiliations
- Granddaughters - being a Grandmother is the best
- Flowers and plants
- Travel
References
References available upon request.
Timeline
Senior Account Manager
Arthur J. Gallagher
09.1982 - 04.2025
Kickapoo High
Insurance
CIC CISR