Robert Sorenson
Kansas City
Summary
Dynamic and results-driven Roads Crew Leader at the City of Gladstone Public Works, skilled in crew management and safety protocols. Enhanced team productivity through effective communication and proactive problem-solving, ensuring high-quality service and timely project completion. Recognized for fostering teamwork and maintaining a safe work environment.
Overview
7
7
years of professional experience
Work History
Roads Crew Leader
City of Gladstone Public Works
06.2021 - 02.2025
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Implemented quality control measures to ensure consistent results across all completed tasks and projects.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- Managed resources efficiently, ordering supplies as needed and keeping track of inventory levels.
Maintenance Crew Member
Webb Electric
08.2018 - 02.2021
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Laborer
Hiawatha Nursery
04.2018 - 06.2018
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Followed instructions and safety protocols to prevent accidents and injuries.
Education
GED -
Maple Woods Community College
Kansas City, MOSkills
- Crew oversight
- Safety guidelines
- Multitasking and organization
- Crew management
- Crew coordination
- Equipment maintenance
- Safety protocols and procedures
- Issue troubleshooting
- Documentation and reporting
- Verbal and written communication
- Proactive problem-solving
- Team management
- Equipment inspection
- Task prioritization
- Heavy machinery operation
- Jobsite safety
- Product knowledge
- Work order management
- Machinery repairs
- Vehicle operations
- Team player
- Attention to detail
- Punctual and dependable
- Problem-solving
- Excellent communication
- Hand and power tool operation
- Worksite safety and maintenance
- Multitasking Abilities
- Physical strength and stamina
- Physical agility and coordination
- Mechanical troubleshooting
- Teamwork
Timeline
Roads Crew Leader
City of Gladstone Public Works
06.2021 - 02.2025
Maintenance Crew Member
Webb Electric
08.2018 - 02.2021
Laborer
Hiawatha Nursery
04.2018 - 06.2018
GED -
Maple Woods Community College
Similar Profiles
Fletcher DurrerFletcher Durrer
Water/Maintenance Technician at City Of Mccomb City Public WorksWater/Maintenance Technician at City Of Mccomb City Public Works
Jason GatesJason Gates
Heavy Equipment Operator at City of Chattanooga Public Works/City Wide ServiceHeavy Equipment Operator at City of Chattanooga Public Works/City Wide Service
Julio AriasJulio Arias
City Inpsector II at City of Missouri City Public WorksCity Inpsector II at City of Missouri City Public Works
ANGELIQUE BROWNANGELIQUE BROWN
Nutrition Associate at University of Missouri HospitalNutrition Associate at University of Missouri Hospital
JAMES VEALJAMES VEAL
Regional Maintenance Director at Reliant Healthcare Company – Midwest RegionRegional Maintenance Director at Reliant Healthcare Company – Midwest Region