Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Robert Roberts

Saint Joseph

Summary

Dynamic Warehouse Operations Manager with a proven track record at Nor-am Cold Storage, enhancing inventory accuracy and optimizing order fulfillment. Skilled in team building and continuous improvement, I implemented safety protocols and streamlined processes, achieving significant waste reduction and fostering a culture of operational excellence.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Warehouse Operations Manager

Nor-am Cold Storage
03.2015 - Current
  • Streamlined inventory management processes, enhancing accuracy and reducing discrepancies.
  • Led cross-functional teams to optimize warehouse layout for improved efficiency.
  • Implemented safety protocols, ensuring compliance with industry regulations and minimizing workplace incidents.
  • Developed training programs for new employees, fostering skill development and operational consistency.
  • Started up multi-million dollar project (Worked with customer and IT implement many different standard operating procedures)
  • Communicate with customers on a consistent basis to efficiently implement standards and manage expectations.
  • Cultivated a culture of continuous improvement, encouraging feedback and implementing best practices across the team.
  • Always open minded to new suggestions that help improve effiecency.
  • Created an open line of communication between warehouse staff members and upper management, fostering transparency across all levels within the organization.
  • Conducted regular performance evaluations for staff members, fostering a culture of growth and continuous improvement.
  • Optimized order picking processes, leading to faster fulfillment times and improved customer experience.
  • Directed the recruitment process for new hires, building a strong team committed to operational excellence in the warehouse environment.
  • Orchestrated a buy back program for cardboard waist saving the company thousands every month.
  • Conducted research to address shipping errors and packaging mistakes.

Education

Cold Chain Institute

Central High School
Saint Joseph, MO
01-2023

Skills

  • Warehouse layout
  • Shipping and receiving
  • Order fulfillment
  • Waste reduction
  • Workflow coordination
  • Team building and leadership
  • Team coaching
  • Safety standards
  • Coaching and motivation
  • Goal setting
  • Continuous improvement
  • Inventory management
  • Operations planning
  • Quality assurance
  • Proficient in Excel and Google Sheets
  • Lean manufacturing processes
  • Problem-solving abilities

Accomplishments

Graduate of Emerging Leaders class of 2018-2019


Graduate of Cold Chain Institute in January of 2023.


Efficiently implemented the start up of a new customer (Instinct Pet Food). Was tasked with learning and documenting their processes and implementing them with Nor-am.


Have not had a Customer claim in the first 4 years with Instinct.


Have implemented many sop's during my tenure at Nor-am.

Affiliations

  • Global Cold Chain Alliance
  • Local Chamber of Commerce

Certification

Forklift/Reach truck

Pallet Jack

Emerging Leaders

GCCA

Timeline

Warehouse Operations Manager

Nor-am Cold Storage
03.2015 - Current

Cold Chain Institute

Central High School
Robert Roberts