Robert Lipham
Pleasant Hill
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Overview
31
31
years of professional experience
4
4
years of post-secondary education
Work History
Retail Store Manager
Habitat for Humanity of KC
Kansas City
07.2021 - 01.2026
- Supervised daily store operations and team performance.
- Set and communicated weekly and monthly sales goals for staff to drive performance and meet targets.
- Trained staff on customer service best practices and sales techniques.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Managed inventory levels and coordinated product restocking.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Designed merchandising strategies to increase product visibility and attract customer interest.
- Coordinated community outreach events to engage local customers and promote store initiatives.
Retail Store Manager/Donations Manager
Habitat for Humanity of St. Joseph
Saint Joseph
07.2017 - 06.2021
- Managed daily operations through effective purchasing, inventory control, merchandising, and product distribution to ensure smooth store functionality.
- Supervised daily operations of retail store, focusing on staff scheduling, inventory management, and customer service to enhance overall store performance.
- Executed merchandising strategies to support store sales growth.
- Coached and mentored employees by providing constructive feedback and supporting long-term career growth, fostering a motivated and skilled team.
- Handled cash register transactions accurately while providing excellent customer service.
- Conducted regular inventory counts throughout the year to maintain accurate records.
- Collaborated with other departments to coordinate promotional activities and events in-store.
Manager
Haynes Construction
Saint Joseph
03.1995 - 01.2012
- Oversaw budget management and resource allocation for construction projects.
- Directed project teams to complete construction tasks on schedule.
- Coordinated with subcontractors to enhance workflow and improve communication.
- Managed vendor relationships by negotiating contracts for timely delivery of goods and services.
- Coached, mentored and trained team members in order to improve their job performance.
Education
Bachelor of Science - Social Work/Sociology
Missouri Western State University
Saint Joseph, MO 09.2014 - 05.2018
Skills
- Profit and loss management
- Stock management
- Marketing strategy development
- Performance monitoring
- Staff training
- Hiring and team retention
- Motivation of teams to improve customer satisfaction
- Strong multi-tasking
- Conflict resolution
- Goal setting
- Community outreach
- Monitoring building/property maintenance
- Friendly and outgoing
Timeline
Retail Store Manager
Habitat for Humanity of KC
07.2021 - 01.2026
Retail Store Manager/Donations Manager
Habitat for Humanity of St. Joseph
07.2017 - 06.2021
Bachelor of Science - Social Work/Sociology
Missouri Western State University
09.2014 - 05.2018
Manager
Haynes Construction
03.1995 - 01.2012