Riyan Rehman
Ballwin,MT
Summary
I am a driven Business Administration student at Maryville University of St. Louis, currently leveraging skills and expertise as a Specialist at Apple. With a fervent interest in the business strategy and sales world, I have honed my abilities through hands-on experience, contributing to the success of numerous employee development initiatives across various workplaces. My tenure at Apple has exposed me to the intricacies of various new product launches and business strategy changes, further enhancing aptitude for navigating dynamic business environments and driving impactful results.
Overview
5
5
years of professional experience
Work History
Specialist
Apple
06.2022 - Current
- Increased metrics by developing and implementing strategic sales plans.
- Adapted selling approach based on each customer's unique needs/preferences; tailoring product offerings accordingly.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Motivated and trained team members to meet and exceed sales goals through positive reinforcement.
- Built strong client relationships through consistent communication and effective problem-solving.
- Provided ongoing support to existing clients, maintaining high level of satisfaction and encouraging repeat business.
- Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
- Coached fellow sales team members on best practices, contributing to their professional development and overall success.
- Analyzed store strategies and identified areas of opportunity for differentiation in personal and team development.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Helped train and develop strategic ways for team to be successful during new product launches.
- Early and fast adaptivity to market and business changes due to several new product launches.
- Coaching fellow team members throughout store on new business strategies for several different metrics and new products.
- Introduce over 100 local businesses to Apple products and Apple Business services.
Sales Associate
Best Buy
10.2020 - 03.2022
- Maintained customer satisfaction with quick and professional handling of product returns.
- Tracked stock using company inventory management software.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Solved customer challenges by offering relevant products and services.
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Organized training for fellow coworkers and new employees to help educate them on market trends and develop new sales and business strategies.
Sales Supervisor
DEFY St Louis
04.2019 - 09.2020
- Helped train over 50 employees in sales strategies.
- Coached employees to reach metric goals and develop sales skills.
- Keeping team members up to date on company trends and strategies.
- Led team to top 5 for membership sales in the company.
Education
Bachelor of Science - Business Administration And Management
Maryville University of Saint Louis
St Louis, MO05.2025
High School Diploma -
Parkway South High
Ballwin, MO05.2021
Skills
- Client Relationship Building
- Team Development
- Account Management
- Data Management
- Attention to Detail
- Professional Demeanor
- MS Office
- Early Adaptability
- Recordkeeping strengths
- Written Communication
- Sales expertise
- Project management
- Business Analysis
- Data Entry
- Business Intelligence
- Pricing strategy
- Social Media Analytics
- Influencer Marketing
- Workflow Analysis
- Business Planning
- Strategic Planning
- Business process improvement
Timeline
Specialist
Apple
06.2022 - Current
Sales Associate
Best Buy
10.2020 - 03.2022
Sales Supervisor
DEFY St Louis
04.2019 - 09.2020
Bachelor of Science - Business Administration And Management
Maryville University of Saint Louis
High School Diploma -
Parkway South High
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