Summary
Overview
Work History
Education
Skills
Timeline
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Richard (Riley) Burns

Liberty

Summary

Nearly two years of customer service working in various environments while balancing school and work effectively. Proficient in technology use, organization, customer service, and general kindness.

Overview

3
3
years of professional experience

Work History

Barista

Caribou Coffee
08.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Controlled line and crowd with quick, efficient service.

Cashier

Price Chopper
02.2022 - 08.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Liberty High School
Liberty, MO
05-2024

Skills

  • Order coordination
  • Product Merchandising
  • Customer satisfaction
  • Customer service
  • POS system operation
  • Conflict resolution
  • Phone etiquette
  • Data entry proficiency
  • Quality assurance
  • Calm demeanor
  • Adaptability and flexibility
  • Time management
  • Stress management

Timeline

Barista

Caribou Coffee
08.2023 - Current

Cashier

Price Chopper
02.2022 - 08.2023

High School Diploma -

Liberty High School

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Richard (Riley) Burns