Overview
Work History
Education
Skills
Timeline
Generic

Richard Turner

LAKE SAINT LOUIS,MO

Overview

11
11
years of professional experience

Work History

Shift Lead Manager

Missouri Natural Re-source LLC
10.2023 - Current
  • Improved team productivity by implementing efficient scheduling and task delegation.
  • Enhanced employee satisfaction through regular performance feedback and recognition initiatives.
  • Streamlined operational processes for increased efficiency and reduced waste.
  • Developed staff training programs to improve skillsets and overall team performance.
  • Contributed to a positive workplace culture by fostering open communication and collaboration among team members.

Table Games Dealer

Boyd Gaming
03.2021 - 10.2023
  • Enhanced customer experience by providing friendly and efficient service during table games sessions.
  • Ensured game integrity through strict adherence to gaming policies and procedures.
  • Maintained a professional and welcoming atmosphere for players with excellent communication skills.
  • Contributed to casino revenue growth by effectively managing multiple table games simultaneously.

2nd Assistant Manager

QuikTrip
03.2013 - 09.2021
  • Increased customer satisfaction by addressing and resolving customer complaints in a timely manner.
  • Managed financial transactions and reduced discrepancies through regular audits of cash registers and daily reports.
  • Contributed to the growth of store revenue by implementing promotional strategies and upselling techniques.
  • Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.
  • Supported store manager in training new employees, fostering a positive work environment for team development.
  • Improved employee productivity by providing ongoing feedback and performance evaluations, identifying areas for growth and improvement.

Server

The Shack/corner Pub
04.2016 - 11.2019
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma -

St. Charles Community College
City Of Saint Peters, MO

Skills

  • Operations Management
  • Policy Enforcement
  • Workplace Safety
  • Staff Scheduling
  • Team motivation
  • Sales Strategies
  • Motivation Techniques
  • Quality Assurance
  • Inventory Control
  • Cash Handling

Timeline

Shift Lead Manager

Missouri Natural Re-source LLC
10.2023 - Current

Table Games Dealer

Boyd Gaming
03.2021 - 10.2023

Server

The Shack/corner Pub
04.2016 - 11.2019

2nd Assistant Manager

QuikTrip
03.2013 - 09.2021

High School Diploma -

St. Charles Community College

Similar Profiles

CREATE PROFILE
Richard Turner