Accomplished leader with extensive expertise in risk management and regulatory compliance. Demonstrated success in developing policies and procedures that ensure adherence to legal standards while promoting a culture of safety and accountability.
Overview
21
21
years of professional experience
Work History
Director of Risk and Regulatory Affairs
University of Missouri Hospital
Columbia
03.2023 - Current
Developed risk management strategies for clinical operations and patient safety.
Developed and implemented risk management policies, procedures, and processes to ensure compliance with applicable laws and regulations.
Analyzed regulatory compliance requirements and implemented necessary changes.
Coordinated risk assessments to identify potential hazards in healthcare practices.
Managed a team of Risk Analysts responsible for performing risk assessments across various departments within the organization.
Prepared detailed reports on risk assessments for executive leadership review.
Coordinated with external auditors during annual reviews of financial statements and other documents related to regulatory compliance.
Conducted regular audits of the organization's internal control systems to identify weaknesses in operational process controls.
Collaborated with departments to integrate risk management into daily workflows.
Led training sessions on risk awareness and mitigation for hospital staff.
Acted as a liaison between the company's legal counsel and senior executives when responding to inquiries from regulatory authorities.
Administrator of Hospital Standards
Department Of Health And Senior Services
Jefferson City
06.2016 - 03.2023
Coordinated communication between teams and external stakeholders to enhance collaboration and information flow.
Assisted in developing policies and procedures for service delivery to ensure compliance with hospital standards.
Maintained accurate records of health program activities and compliance documentation.
Educated attendees on hospital standards during speaking engagements.
Acted as primary point of contact for external stakeholders, including hospitals and CMS, to foster relationships and facilitate information exchange.
Ensured timely distribution of health resources and informational materials.
Facilitated onboarding processes for new staff within the department.
Ensured that all paperwork was completed accurately before submission deadlines.
Responded promptly to customer complaints in a professional manner.
Prepared reports on various projects for management review.
Created presentations with Microsoft PowerPoint for management team members.
Supervised administrative staff, delegating tasks and managing workload distribution.
Regional Director of Longterm Care Facilities
Department Of Health And Senior Services
Jefferson City
11.2005 - 06.2016
Directed regional health initiatives with long-term care facilities, improving service alignment and community health outcomes.
Oversaw compliance with health regulations and standards across multiple locations.
Managed program budgets and resource allocations for effective service delivery.
Evaluated program effectiveness through data analysis and stakeholder feedback.
Identified opportunities for process improvements within the region's operations and led implementation efforts accordingly.
Cultivated relationships with key stakeholders, enhancing collaboration and fostering positive community engagement.
Led staff training sessions on best practices, improving service quality and team effectiveness.
Led regular training sessions on new regulatory requirements for regional staff members.
Facilitated stakeholder meetings to gather input on health programs and policies.
Resolved escalated customer complaints in a timely manner while maintaining high satisfaction ratings across all facilities.
Cultivated development of high-performing teams by implementing inclusive work culture focused on individual and team development.
Education
Associate of Science - Nursing Practice
Moberly Area Community College
Moberly, MO
05-1997
Associate of Arts - General Studies
Moberly Area Community College
Moberly, MO
05-1994
Skills
Risk management
Policy development
Regulatory strategy
Healthcare leadership
Risk assessment
Regulatory compliance
Accomplishments
Employee of the Month for Department of Health and Senior Services, May 2011