Ricco Myles
Kansas City
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
14
14
years of professional experience
Work History
Operator 2
Mars Petcare US
05.2023 - Current
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Maintained organized work area by cleaning and removing hazards.
- Met production targets and tight deadlines by collaborating closely with team members.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Reviewed production schedules and streamlined processes.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Performed general equipment maintenance and repair to minimize downtime.
- Assembled products according to changing daily work orders and specific customer needs.
Delivery Driver
DoorDash
09.2018 - Current
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Answered customer questions regarding shipments.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Notified customers of delays to decrease calls to support.
- Maintained safe driving habits to protect property and general public on roadways.
DJ/manager
self-employed
06.2018 - Current
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Delivered level of service to customers in effort to build upon relationships for future clients.
Technician/Material Handler Team Lead/Quality Control Inspector
General Electric Company
10.2011 - 12.2018
- Organized warehouse inventory according to warehouse plan.
- Loaded completed orders on pallets according to delivery numbers.
- Managed full range of warehousing activities including receiving, storing and shipping.
- Utilized forklift to move inventory items.
- Operated overhead lifts to move heavy and bulky work materials.
- Unloaded cargo from trucks with mechanized equipment.
- Attached PO receipts, packing slips and bill of lading to outbound shipments.
- Assessed and produced bills of lading to set tariffs and shipping charges.
- Received and assembled new equipment according to manufacturer instructions.
- Developed storage and space utilization plans for specific commodities and equipment.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Optimized system performance thorough testing and analysis.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Boosted team productivity by delegating tasks effectively and providing clear communication on expectations.
- Increased accuracy of inventory counts through thorough audits, resulting in reduced discrepancies and improved stock control.
- Provided motivation and support to team members, inspiring high levels of dedication and commitment towards goals.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Communicated with production team members about quality issues.
- Inspected incoming and outgoing materials for accuracy and quality.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
Education
Some College (No Degree) - Business Economics
Univeristy of Missouri
Columbia, MoHigh School Diploma -
Grandview Senior High School
Grandview, MO05.2004
Skills
- Skilled forklift operator
- Pallet jack and hand truck operation
- Time management skills
- Dependable and reliable
- Precision Assembly
- Good Manufacturing Practices
- Flexible schedule
- Advanced troubleshooting
- CNC machine operation
- Attention to detail
- Teamwork and collaboration
- Efficient multitasking
- Effective communication
- Staff management
Timeline
Operator 2
Mars Petcare US
05.2023 - Current
Delivery Driver
DoorDash
09.2018 - Current
DJ/manager
self-employed
06.2018 - Current
Technician/Material Handler Team Lead/Quality Control Inspector
General Electric Company
10.2011 - 12.2018
High School Diploma -
Grandview Senior High School
Some College (No Degree) - Business Economics
Univeristy of Missouri