Rhonda Harriman
Springfield
Summary
Detail-oriented Office Manager skilled in communication, team collaboration, and organizational efficiency. Successfully managed daily operations and documentation systems, contributing to improved workflow and positive client relationships.
Overview
19
19
years of professional experience
Work History
Office Manager
Dugan Truck Line
Springfield
09.2006 - 02.2026
- Managed daily office operations for a leading trucking company.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Facilitated interdepartmental communication to improve collaboration and workflow.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Implemented efficient filing systems for documentation and records management.
- Managed office inventory and placed new supply orders.
- Trained new employees on office protocols and responsibilities.
- Monitored client payments and proactively contacted clients regarding past due balances.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Organized office layout and processes to enhance efficiency and professionalism.
- Reviewed files and records to obtain information and respond to requests.
Education
High School Diploma -
Hillcrest High School
Springfield, MO05-1980
Skills
- Office administration
- Document management
- Scheduling coordination
- Customer relationship management
- Inventory management
- Data entry
- Communication facilitation
Timeline
Office Manager
Dugan Truck Line
09.2006 - 02.2026
High School Diploma -
Hillcrest High School