Rhiannon Edwards
Lee's Summit
Summary
Resourceful bartender known for high productivity and efficient task completion. Skilled in inventory management, staff training, and customer service, ensuring smooth operation of bar services. Excel in having a good attitude even during the worst of times and finds a way to make that drink you can't remember the name of. Dynamic bartender with proven abilities in customer service, multitasking, and speaking in a way bar clientele understands. Ready to turn cocktails into bread.
Overview
10
10
years of professional experience
Work History
Bartender
Jazzy Bs
Lees Summit
01.2024 - Current
- Maintained cleanliness and organization of the bar area.
- Prepared and served a variety of cocktails and beverages.
- Engaged customers with friendly conversation and drink recommendations.
- Managed cash register and processed customer payments efficiently.
- Monitored inventory levels and assisted with restocking supplies.
- Trained new bartenders on techniques and bar operations.
Bartender, Server, Shift lead
Calaveras Restaurant
Lee's Summit
10.2021 - 01.2024
- Prepared and served a variety of cocktails and beverages efficiently.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Effectively multitasked within fast-paced environment.
Bartender
Mi Pueblo Restaurant
Belton
10.2019 - 09.2021
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Accurately recorded orders on cash register and point-of-sale system.
- Managed day-to-day operations of restaurant, including scheduling, and inventory control.
- Resolved conflicts among employees in an effective manner.
- Resolved customer complaints in a professional manner using mediation and interpersonal communication.
Office Administrator
KC BirthCompany
Gladstone
02.2019 - 09.2020
- Performed duties such as faxing, and scanning documents. Answering phones, contacting physicians, and taking messages as needed.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Monitored office equipment, ensuring maintenance was kept up to date.
- Processed invoices and set up payment schedules for clients.
- Maintained client confidentiality according to HIPAA laws and guidelines.
- Developed strong relationships with clients through excellent customer service skills.
- Processed birth certificates, paying close attention to sensitive details.
Home Maker
Family
Kansas City
01.2017 - 01.2019
- Identified needs of children promptly and efficiently.
Server/Bartender
Texas Roadhouse
belton
02.2016 - 01.2017
- Provided excellent customer service in a fast-paced restaurant environment.
- Poured wine, beer, and cocktails for patrons.
- Maintained cleanliness of dining areas and tables throughout shifts.
- Assisted in training new servers on restaurant procedures.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
GED -
Belton High School
Belton, MO02-2013
Some College (No Degree) - Small Business Administration and Management
Midwives College of Utah
Salt Lake City, UTSkills
- Customer service and engagement
- Multitasking abilities
- Supervision and leadership
- Problem solving
- Personnel management
- Inventory management
- Point-of-sale operations
- Conflict resolution
- Keg changing
- Bar service preparation
- Engaging personality
- Cash and credit transactions
- ABC standards
- Can read a room
Timeline
Bartender
Jazzy Bs
01.2024 - Current
Bartender, Server, Shift lead
Calaveras Restaurant
10.2021 - 01.2024
Bartender
Mi Pueblo Restaurant
10.2019 - 09.2021
Office Administrator
KC BirthCompany
02.2019 - 09.2020
Home Maker
Family
01.2017 - 01.2019
Server/Bartender
Texas Roadhouse
02.2016 - 01.2017
GED -
Belton High School
Some College (No Degree) - Small Business Administration and Management
Midwives College of Utah