Jessica Collins
St Louis
Overview
3
3
years of professional experience
Work History
Server
Flower Child
St Louis, MO
06.2024 - Current
- Provided efficient and friendly service in a fast casual restaurant.
- Worked with POS (on main) to place orders, manage bills, and handle complimentary items such as alcohol.
- Provided attentive service during busy times without sacrificing attention to detail or guest interactions.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new hires on menu knowledge and service protocols.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy’s.
Server
Chilis's Bar and Grill
St Louis, MO
11.2023 - 05.2024
- Served food and beverages punctually with focused attention to customer needs.
- Worked with team members during busy shifts for efficient workflow and excellent guest experiences.
- Created great relationships with regular customers.
- Improved dining experience by providing prompt, attentive service to guests.
Assistant Manager
Dairy Queen Grill & Chill
Missouri
10.2021 - 09.2023
- Managed labor, cost of goods, scheduling, inventory, and sales to ensure operational efficiency.
- Led the staffing process by conducting interviews and orientations as the hiring manager.
Education
Kirkwood High School
St Louis, MOSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Table bussing
- Front-of-house display creation
- Multitasking and organization
- Server training
Timeline
Server
Flower Child
06.2024 - Current
Server
Chilis's Bar and Grill
11.2023 - 05.2024
Assistant Manager
Dairy Queen Grill & Chill
10.2021 - 09.2023
Kirkwood High School