Ali Alhussainy
St Louis
Summary
Dedicated and detail-oriented professional with a strong background in operations, customer service, logistics, and inventory management. Seeking to contribute to Acera’s operational excellence and customer satisfaction as an Operations and Sales Support Specialist.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ramp Agent
Southwest Airlines
St. Louis
08.2024 - Current
- Coordinated aircraft ground operations, ensuring timely departures and arrivals.
- Communicated effectively across departments to handle logistics and cargo loading.
- Maintained strict safety protocols while operating heavy machinery and handling baggage.
- Strengthened team efficiency in a high-pressure, time-sensitive environment.
Operations Assistant
A-Fast HVAC
St. Louis
04.2022 - 07.2025
- Supported HVAC technicians by coordinating service routes and managing part orders.
- Maintained accurate records of equipment, installations, and maintenance schedules.
- Communicated with suppliers and clients to ensure timely delivery and updates.
Customer Support / Scheduling Assistant
Woods Basement Systems
St. Louis
10.2024 - 05.2025
- Handled customer inquiries and scheduled home visits for service and sales teams.
- Collaborated with technicians and operations staff to ensure smooth service flow.
- Tracked inventory and updated service tickets using CRM systems.
Pharmacy Technician
Walmart Pharmacy
St. Louis
05.2021 - 07.2022
- Processed prescriptions and managed inventory of medications and supplies.
- Interacted with customers to resolve issues and provide support under HIPAA guidelines.
- Ensured accuracy and compliance in daily order processing and data entry.
Education
University of Missouri–St. Louis
St. Louis, MO07.2025
Maryville University of Saint Louis
St. Louis, MO05.2022
Metro Academic and Classical High School
St. Louis, MO04.2020
Skills
- Order Processing & Fulfillment
- Inventory Management
- Customer Support
- Cross-Department Coordination
- CRM & Inventory Systems
- Logistics & Scheduling
- Attention to Detail
- Verbal & Written Communication
- Microsoft platforms
Certification
- Certified Pharmacy Technician (if current)
- OSHA Safety Certification (if applicable)
- Inventory or Logistics Software Training (if any)
References
Available upon request.
Websites
Languages
English
Full Professional
Arabic
Professional
Timeline
Customer Support / Scheduling Assistant
Woods Basement Systems
10.2024 - 05.2025
Ramp Agent
Southwest Airlines
08.2024 - Current
Operations Assistant
A-Fast HVAC
04.2022 - 07.2025
Pharmacy Technician
Walmart Pharmacy
05.2021 - 07.2022
University of Missouri–St. Louis
Maryville University of Saint Louis
Metro Academic and Classical High School
Similar Profiles
Jenna PriceJenna Price
Flight Attendant at SkyWest Airlines/Southwest AirlinesFlight Attendant at SkyWest Airlines/Southwest Airlines
Margaret SaveMargaret Save
Freight Agent at Southwest AirlinesFreight Agent at Southwest Airlines
Antwan BranchAntwan Branch
Flight Attendant at Southwest AirlinesFlight Attendant at Southwest Airlines
Pedro HernandezPedro Hernandez
Administration Supervisors at SouthWest AirlinesAdministration Supervisors at SouthWest Airlines
Selena JohnsonSelena Johnson
Bowling Alley Cook at Arnold BowlBowling Alley Cook at Arnold Bowl