Summary
Overview
Work History
Education
Skills
Timeline
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Joel A. Mapes

Seligman,MO

Summary

Self-motivated, Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with the capacity to swiftly learn and apply new skills. Committed to leveraging these qualities and embracing varied perspectives to drive team success and contribute to making Walmart the safest place to work and shop.

Overview

4
4
years of professional experience

Work History

Analyst

Alarm Central
03.2025 - Current
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges.
  • Resolved problems through utilization of all available resources, whether independent or as a team.
  • Improved operations through consistent work on updating and adding standardized procedures for service team tasks.
  • Developed and maintained courteous and effective working relationships.
  • Proven ability to learn quickly and adapt to new situations.
  • Followed all company policies and procedures to deliver quality work and superior customer service.

Specialist

Alarm Central
10.2021 - 03.2025
  • Achieved an Exemplary rating in FY25 through sustained efforts to operate at a high level and acting as a leader within my team.
  • Reliably and thoroughly trained up to 14 peers monthly to meet UL Requirements and Emergency preparedness standards.
  • Reviewed and updated multiple Standard operating procedures to adhere with current department standards.
  • Followed all company policies and procedures to deliver superior performance and customer service.
  • Deep involvement in data consistency projects and process improvements.
  • Built strong relationships and team rapport.

Education

High School Diploma -

Bentonville West High School
Centerton
01-2021

Skills

  • Microsoft Office

  • Windows

  • MAStermind Monitoring/EX

  • Mastermind Business

  • RPS

  • Tableau

  • Deadline adherence

  • Regulatory compliance

  • Decision-making

  • Problem-solving

Timeline

Analyst

Alarm Central
03.2025 - Current

Specialist

Alarm Central
10.2021 - 03.2025

High School Diploma -

Bentonville West High School

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Joel A. Mapes