Renee Smith
Sibley
Summary
Case associate with deep knowledge of the short term disability claims process. Excellent skills compiling, coding, categorizing and auditing information to process claims. Experience in claims processing and evaluation. Valued team player with strong focus on collaboration and results, adaptable to evolving work environments. Known for reliability, problem-solving abilities, and effective communication with stakeholders. Eager to contribute to team success and further develop professional skills. Ready to use and develop critical thinking and communication skills in the Business Data Specialist role.
Overview
17
17
years of professional experience
Work History
Shares Services /Claims Examiner
Sun Life Financial
10.2007 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Cultivated interpersonal skills by building positive relationships with others.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Maintained detailed records of all claims activities, ensuring compliance with regulatory requirements and company policies.
- Researched claims and incident information to deliver solutions and resolve problems.
- Interpreted policy provisions, endorsements, and exclusions to accurately determine coverage for claims.
Education
No Degree -
Metropolitan Community College - Kansas City
Kansas City, MOHigh School Diploma -
Fort Osage High School
Independence, MO05.1982
Skills
- Team Leadership
- Customer service and support
- Data Verification
- Sourcing and Compiling Information
- Relationship Building
- Claims Evaluation
- File and Record Management
- Disability claims process
- Data Entry
- Clerical Support
- Task Prioritization
- Remote Office Availability
- Managed Quality Control predictive process
- Audited Shared Services training material
- Reviewed
Timeline
Shares Services /Claims Examiner
Sun Life Financial
10.2007 - Current
No Degree -
Metropolitan Community College - Kansas City
High School Diploma -
Fort Osage High School
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