Regina Smyers
Buckner
Summary
Diligent operations coordinator with a proven track record at American Central Transport, excelling in problem-solving and communication. Proficient in using independent decision making skills and sound judgement to positively impact the company.
Equipped with knowledge of the freight, customers ,routes and HOS, willingness to learn , and excellent communication skills. Poised to contribute to team success and achieve positive results.
Ready to tackle new challenges with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
After Hours Operations Coordinator
American Central Transport
8731 Parvin Rd. Kansas City, MO. 64161
12.2024 - Current
- Coordinate daily operations, ensuring timely communication between departments and customers.
- Assisted in tracking inventory levels and managing supply chain logistics effectively.
- Maintained accurate records of shipments and deliveries using transportation management systems. Updating ETA/PTA's.
- Updating teams to streamline workflow and reduce delays.
- Resolved customer inquiries promptly, contributing to improved satisfaction rates through effective communication skills.
- Coordinate and dispatch loads with available equipment, while maintaining hours of service rules.
- Boosted productivity by establishing effective communication channels between departments.
- Communicate load needs with to Business leaders.
- Provide a nightly/weekend list of issues and concerns.
- Problem solving for drivers and customers.
- Trace shipments as needed.
- Manage Maintenance and Safety issues as they arise during off hours and notifying the appropriate personal.
Truck Driver
American Central Transport
8731 NE Parvin Road
03.2019 - Current
- Operated trucks to transport goods efficiently across designated routes.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours, mileage, and fuel consumption.
- Adhered to all federal and state transportation regulations during deliveries.
- Communicated effectively with dispatchers regarding delivery schedules and route changes.
Education
HSED - HSED
Blackhawk Technical College
Janesville, WICertificate - Medical Assistant
Brightwood College
Arlington, TX05-2017
Skills
- Multi tasking
- Problem solving
- Customer relations
- Performance monitoring
- Task delegation
- Communication
- Incident reporting
- Customer service
- Decision-making
- Strategic planning
Timeline
After Hours Operations Coordinator
American Central Transport
12.2024 - Current
Truck Driver
American Central Transport
03.2019 - Current
HSED - HSED
Blackhawk Technical College
Certificate - Medical Assistant
Brightwood College