Regina Anderson
California
Summary
Versatile professional overseeing inventory, scheduling, and daily operations. Skilled in customer service, problem-solving, team coordination, and certified nursing.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Kitchen Manager
Casey's General Store 1246
California
08.2023 - Current
- Manage the kitchen and make sure everything is updated and at state regulation level
- Supervised kitchen staff to ensure efficient food preparation and service.
- Managed inventory levels and ordered supplies to maintain kitchen operations.
- Trained new employees on food safety practices and kitchen procedures.
- Implemented cost control measures to optimize kitchen budget and reduce waste.
- Ensured compliance with health regulations and maintained cleanliness standards in the kitchen.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Developed and implemented kitchen policies, procedures and quality standards.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Supervised food production processes ensuring high-quality standards were met throughout each stage of preparation.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Created work schedules for store employees and processed payroll, ensuring timely payments and adequate staffing.
- Managed employee relations by providing guidance on job duties and disciplinary actions.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Facilitated team meetings to enhance communication and improve workflow efficiency.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Resolved customer complaints in a timely manner while maintaining a positive attitude toward guests at all times.
- Operated cash register, delivering prompt and accurate customer service to enhance guest experience.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assistant Manager
Casey's General Store
California
07.2018 - 07.2023
- Supervised daily store operations and maintained high customer service standards.
- Resolved daily operational challenges, ensuring smooth workflow and customer satisfaction
- Coordinated staff schedules to maximize coverage during peak hours, enhancing customer service.
- Maintained daily financial books and created staff schedules to optimize store operations
- Managed inventory levels and facilitated timely restocking of merchandise.
- Resolved customer inquiries and complaints efficiently and effectively.
- Monitored cash handling procedures to ensure compliance with company policies.
- Collaborated with management to develop strategies for improving store performance.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Trained new employees on store policies and operational procedures.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed an inventory tracking system that streamlined ordering processes and ensured optimal stock levels.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Conducted recruitment efforts to attract qualified candidates for available positions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Implemented promotional displays that improved product visibility and contributed to increased sales.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Jailor
Moniteau county jail
California
03.2022 - 06.2023
- Applied restraints and conducted cell searches to maintain security and order
- Conducted regular security checks to ensure safety and order in jail facilities.
- Supervised inmate activities and ensured compliance with facility regulations.
- Maintained secure environment for inmates and staff by enforcing rules and regulations.
- Conducted regular cell inspections to identify contraband, weapons, or other hazardous materials.
- Assisted in crisis intervention by effectively de-escalating conflicts among inmates.
- Addressed emergency situations quickly and effectively to maintain safety.
- Implemented safety protocols during emergency situations to protect staff and inmates.
- Trained new staff on jail policies, procedures, and emergency response techniques.
- Trained new hires in proper techniques for interacting with prisoners.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Monitored security cameras to ensure safety of inmates and personnel.
- Provided basic medical care and monitored health of inmates.
- Managed inmate intake and release processes to ensure accuracy and compliance with regulations.
- Performed roll call and managed booking process to accurately track inmate population
- Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
- Managed records related to prisoner files, disciplinary actions, releases and transfers.
- Collaborated with law enforcement to facilitate inmate transport and court appearances.
- Investigated incidents involving violations of jail policies or procedures.
- Maintained accurate records of inmate behavior and incidents for reporting purposes.
- Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
- Supervised inmate activities such as meals, recreation time, showers.
- Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
Cleaner/Janitor
Roedel Cleaning Services
Jefferson City
06.2015 - 01.2020
- Performed thorough cleaning of bank facilities after hours, ensuring high standards of cleanliness and security for a safe and welcoming environment.
- Thoroughly cleaned bathrooms, ensuring all surfaces were sanitized and hygienic, including toilets, sinks, countertops, mirrors, and floors.
- Sanitized frequented areas and equipment using approved supplies.
- Operated industrial cleaning equipment to ensure efficient surface sanitation.
- Ensured cleanliness in commercial spaces using approved cleaning supplies.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Transported trash bags to designated disposal areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Scrubbed walls to remove stains and scuff marks, ensuring a fresh look. to remove scuff marks or stains.
- Managed waste disposal and recycling processes, promoting environmental standards and sustainability.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Collaborated with team members to complete large-scale cleaning projects effectively.
- Followed safety protocols to prevent accidents while handling hazardous materials.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Inspected rooms for cleanliness before guest arrival, ensuring a pleasant and hygienic experience.
Stacker/Packer
Ragsdale egg production
Tipton
05.2019 - 08.2019
- Stacked and sorted through 80,000 eggs daily, ensuring quality control and efficient processing
- Operated stacking machinery for efficient egg packaging processes.
- Inspected packaged eggs for quality control before shipment.
- Operated pallet jack to efficiently transport products to coolers and semi trucks for timely shipment.
- Stacked boxes and used shrink-wrap to minimize damage in preparation for shipping.
- Managed inventory of packing materials for production continuity.
- Collaborated with team members to streamline workflow during peak times.
- Collaborated with team members to optimize workflow during shifts, enhancing overall production efficiency.
- Trained new employees on proper stacking techniques and safety protocols.
- Assisted in troubleshooting minor equipment issues to minimize downtime.
- Assisted in loading and unloading trucks.
- Ensured cleanliness and organization of stacking area to maintain safety standards and operational efficiency.
- Followed safety protocols to reduce hazards in the production environment.
- Ensured compliance with company policies regarding health and safety regulations.
- Operated heavy machinery to stack and move products within the warehouse.
- Maintained safe working environment by adhering to safety protocols and procedures.
Daycare worker
Shining Stars LLC
California
03.2018 - 05.2019
- Provided attentive care to children, ensuring their comfort and safety. ages 3 months to 5 years, supporting developmental and safety needs
- Fed, changed, and engaged with each child to support their daily needs and emotional well-being.
- Supervised children during activities and ensured a safe environment.
- Developed engaging lesson plans tailored to children's age and interests.
- Collaborated with parents to discuss child development and progress.
- Organized playtime activities to promote social skills and teamwork.
- Monitored individual children's behavior, providing tailored guidance to foster positive development.
- Implemented safety protocols to ensure the well-being of all children.
- Organized and maintained a safe, clean, and developmentally appropriate environment for children.
- Enforced rules to teach good manners and maintain a safe environment.
- Engaged children in creative play activities such as art projects, music time, story time.
- Provided snacks and meals in accordance with dietary guidelines.
- Enforced all health and safety standards set forth by state regulations for daycare facilities.
- Encouraged positive behavior by providing praise and reinforcement of desired behaviors.
- Ensured proper supervision of all activities including outdoor playtime.
- Instructed young children in basic educational concepts such as numbers, shapes, colors, letters.
- Communicated with parents about daily activities and any concerning behaviors.
- Assisted in potty training and diapering children.
- Maintained accurate daily records of attendance and activities completed by each child.
- Read aloud and played alphabet games to encourage early literacy.
- Built strong relationships with families through open communication on child progress and developmental milestones.
- Coordinated daily schedules to ensure a balance of play, rest, and learning. to promote optimal rest, play and educational periods.
- Provided support during nap times by reading stories or performing other calming activities with the children.
- Recorded child behavior, food, and medication information for supervisors.
Education
Bachelor of Arts - Business Administration
University of Arizona Global Campus
Chandler, AZ09-2030
GED -
Tipton High School
Tipton, MO08-2002
Skills
- Food preparation
- Food portioning
- Food safety training
- Food safety standards
- Kitchen operations
- Kitchen sanitation
- Sanitation standards
- Inventory management
- Budget management
- Vendor management
- Operational management
- Equipment troubleshooting
- Team management
- Training development
- Customer service
- Dispute resolution
- Analytical thinking
Certification
- Driver's License
- Pizza Certification
Timeline
Kitchen Manager
Casey's General Store 1246
08.2023 - Current
Jailor
Moniteau county jail
03.2022 - 06.2023
Stacker/Packer
Ragsdale egg production
05.2019 - 08.2019
Assistant Manager
Casey's General Store
07.2018 - 07.2023
Daycare worker
Shining Stars LLC
03.2018 - 05.2019
Cleaner/Janitor
Roedel Cleaning Services
06.2015 - 01.2020
Bachelor of Arts - Business Administration
University of Arizona Global Campus
GED -
Tipton High School