Summary
Overview
Work History
Education
Skills
LEADERSHIP
COMMUNICATION
Timeline
Generic

Reese Johnson

Desoto

Summary

Experienced professional with strong customer service background and diverse skill set, seeking opportunities to grow in forensic field and expand knowledge and experience for personal and professional development. Detail-oriented individual with exceptional communication and project management skills, demonstrating proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Innovative technology professional with several years of diverse experience, skilled in enhancing systems and aligning technical solutions with business objectives, showcasing proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

6
6
years of professional experience

Work History

Universal Banker/Banking Specialist

Bank Star
11.2023 - Current
  • Managed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
  • Guided clients through account opening processes, enhancing overall customer experience and satisfaction.
  • Educated customers on product offerings, improving financial literacy and fostering long-term relationships.
  • Trained new staff on operational procedures and customer service protocols, promoting a cohesive work environment.
  • Resolved customer inquiries and issues promptly, maintaining high levels of client retention and loyalty.
  • Identified customer financial needs through in-person efforts, cold calls, referrals, and marketing while providing strong product knowledge and quality service.

Cashier

The Home Depot
06.2020 - 11.2023
  • Monitored cash drawer for accuracy, ensuring compliance with company policies and reducing losses.
  • Built relationships with customers to encourage repeat business.
  • Answered questions about store policies and addressed customer concerns.
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, fostering a positive shopping experience.

Sales Associate

Gordmans
03.2019 - 03.2020
  • Fostered customer relationships through exceptional service and product knowledge.
  • Assisted in visual merchandising to enhance store presentation and drive sales.
  • Managed inventory levels, ensuring optimal stock availability for customers.
  • Trained new associates on sales techniques and operational procedures.
  • Processed transactions accurately using point-of-sale systems to ensure efficient checkout experiences.

Education

Bachelor’s of Science - Forensic Psychology/Criminal Justice

Maryville University
St. Louis, MO
12.2024

Associate of Arts - General Studies

Jefferson College
Hillsboro, MO
12.2022

Skills

  • Detail-oriented
  • Teamwork and Collaboration
  • Self-motivated nature
  • Problem Solver
  • Risk management
  • Analytical thinking
  • Legal standards
  • Strategic planning
  • Professional demeanor
  • Risk management policies
  • Goal planning
  • Quality control

LEADERSHIP

Ability to take lead on projects, meet deadlines significantly, and provide the best quality of work all the time.

COMMUNICATION

Strong verbal and written communication skills with the ability to collaborate effectively with other individuals. Constructive feedback on group projects and in work environments.

Timeline

Universal Banker/Banking Specialist

Bank Star
11.2023 - Current

Cashier

The Home Depot
06.2020 - 11.2023

Sales Associate

Gordmans
03.2019 - 03.2020

Bachelor’s of Science - Forensic Psychology/Criminal Justice

Maryville University

Associate of Arts - General Studies

Jefferson College

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Reese Johnson