I have years of customer service experience. I have a passion for people of all backgrounds and life stages. I have a great attitude about life and always a positive person. I am a hard worker and have great work ethics.
Overview
2
2
years of professional experience
2007
2007
years of post-secondary education
Work History
Caregiver
TLC Sutter Homes
Palmyra
09.2024 - Current
Assisted residents with daily living activities and personal hygiene needs.
Maintained cleanliness and safety of resident living spaces and common areas.
Communicated effectively with residents, families, and healthcare professionals.
Monitored resident well-being and reported changes to nursing staff promptly.
Organized engaging activities to enhance resident social interaction and mental stimulation.
Documented daily care tasks accurately in resident care logs for continuity of care.
Supported bathing, dressing and personal care needs.
Correctional Officer
Missouri Department Of Corrections
Bowling Green
12.2024 - 09.2025
Monitored inmate behavior to maintain safety and security within facility.
Conducted regular inspections of cells and common areas for contraband.
Responded to emergencies, utilizing de-escalation techniques to manage crises effectively.
Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Supervised prisoners during meals, recreation time, work assignments, medical visits, and other activities.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Cashier
Campbell’s Convenience Store
Monroe City
03.2024 - 05.2025
Processed customer transactions efficiently at Campbell's Convenience Store.
Maintained accurate cash drawer and balanced registers daily.
Assisted customers with product inquiries and provided recommendations.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Delivered high level of customer service to patrons using active listening and engagement skills.
Trained new team members in cash register operation, stock procedures, and customer services.
Assistant Manager
Dollar General
Palmyra
04.2024 - 12.2024
Assisted management in daily operational tasks and team coordination.
Developed training materials for new staff and conducted orientation sessions.
Monitored inventory levels and coordinated orders to ensure stock availability.
Analyzed customer feedback to enhance service quality and team performance.
Resolved customer inquiries and complaints with professionalism and empathy.
Maintained accurate records of sales transactions using point-of-sale systems.
Assistant Manager
Casey General Store
Monroe City
04.2023 - 04.2024
Assisted management in daily operational tasks and team coordination.
Developed training materials for new staff and conducted orientation sessions.
Monitored inventory levels and coordinated orders to ensure stock availability.
Resolved customer inquiries and complaints with professionalism and empathy.
Delegated work to staff, setting priorities and goals.