Rebekah Kegans

Barista

Gusto Coffee Shop

03.2022 - Current

Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Maintained a clean and organized workspace for optimal productivity and safety.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Trained new employees, sharing knowledge and expertise of coffees, teas, merchandise, and customer service standards.
Verified prepared food met standards for quality and quantity before serving to customers.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Maintained regular and consistent attendance and punctuality.

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