Summary
Overview
Work History
Education
Skills
Affiliations
Hobbies and Interests
References
Timeline
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Rebecca Brown

Eureka

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Senior Patient Specialist

Eyecare Partners
Ballwin
06.2017 - 05.2025
  • Assist front line billing and patients with billing questions via phone or email with the use of HIPAA.
  • Be the mediary by escalating any issues that may arise.
  • Schedule patients that need an appointment while verifying insurance and also answer questions via text in a fast paced environment.

Bank Support

Wells Fargo
St. Louis
10.2016 - 06.2017
  • Resolve individual emails that dealt with the banking side of Wells Fargo.
  • If the cases could not be resolved, forward to the correct department for resolution.

Web Support

Store Supply Warehouse
Bridgeton
07.2013 - 10.2016
  • Provide web-based support for a wide variety of inquiries regarding products, account information.

Education

Bachelor’s Degree - Fine Arts

University of Missouri St. Louis
St. Louis, Missouri
01.2004

Skills

  • Administrative Support
  • Proactive customer service
  • Conflict resolution
  • Attention to detail
  • Task prioritization
  • Time management
  • Appointment scheduling
  • HIPAA compliance

Affiliations

ZTA

Hobbies and Interests

  • Photography
  • Crocheting
  • Biking
  • Traveling

References

References available upon request.

Timeline

Senior Patient Specialist

Eyecare Partners
06.2017 - 05.2025

Bank Support

Wells Fargo
10.2016 - 06.2017

Web Support

Store Supply Warehouse
07.2013 - 10.2016

Bachelor’s Degree - Fine Arts

University of Missouri St. Louis

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Rebecca Brown