Rayvon Smith
St Louis
Summary
Dynamic warehouse professional with extensive experience at Medline Industries, excelling in inventory management and logistics planning. Proven track record of enhancing operational efficiency and reducing handling times. Strong communicator and team collaborator, adept at problem-solving and implementing process improvements to achieve timely dispatch and superior service outcomes. Also a motivated and reliable remote professional with strong organizational and communication skills. Experienced in managing administrative tasks , data entry , customer service , and working. Detail-oriented and dependable dispatcher with experience in coordinating transportation, managing driver schedules and maintaining effective communication in fast paced environments. Skilled in multitasking , using dispatch software , and ensuring timely deliveries and service
Overview
9
9
years of professional experience
Work History
Warehouse Operator
Medline Industries, Inc
09.2024 - Current
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Managed inventory control processes, ensuring accurate tracking of stock levels.
- Coordinated shipments and deliveries, optimizing logistics for timely dispatch.
- Conducted quality inspections on incoming and outgoing products to maintain standards.
- Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
- Collaborated with other departments to optimize warehouse space and improve overall company performance.
- Streamlined communication with logistics team, ensuring timely dispatch of goods.
- Reduced waste, implementing sustainable practices in packaging and disposal.
Warehouse Lead
Amazon Delivery Station
07.2023 - 07.2024
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored new team members on operational procedures and equipment usage.
- Implemented process improvements that enhanced inventory accuracy and reduced handling times.
- Coordinated logistics for inbound and outbound shipments, optimizing load distribution and transportation efficiency.
- Developed training materials to elevate staff performance and ensure compliance with operational standards.
- Resolved operational issues promptly by analyzing problems and implementing effective solutions.
- Trained employees on equipment operation and safety protocols.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Customer Service Representative
Bjc Heathcare
03.2023 - 07.2024
- Delivered exceptional customer support through effective communication and problem-solving techniques.
- Managed customer inquiries via phone, email, and chat to ensure timely resolutions.
- Collaborated with cross-functional teams to enhance service delivery processes.
- Trained new representatives on company policies and customer service best practices.
- Remote work & time management
- Data entry & document management
- Email & calender management
- Microsoft Office & Google workspace
- Typing Speed 60 + WPM
- Strong written and verbal communication
Utility Worker/Field Technician
Centerpoint Energy Inc
02.2023 - 05.2023
- Dependable and safety-conscious professional with experience in utility operations, customer service and fieldwork.
- Operated heavy equipment to facilitate efficient utility services across various sites.
- Conducted regular maintenance checks on machinery to ensure optimal performance and safety standards.
- Collaborated with team members to streamline workflows, enhancing overall productivity and service delivery.
- Assisted in emergency response efforts, providing support during critical utility outages and repairs.
Drayage Dispatcher With Houston Port Experience
PrideStaff
09.2022 - 02.2023
- Analyzed performance data to identify trends, recommending process improvements for better service outcomes.
- Dispatched drivers for pickups, deliveries, or sevice calls based on priority and availability
- Used dispatch software to track fleet locations, update routes, and communicate with drivers
- Handled incoming calls, emergency requests, and scheduling adjustments in real time
- Maintained accurate logs and reports for daily activity and incidents
- Resolved issues calmly and professionally while maintaining customer satisfaction
Warehouse Worker/Forklift Operator
Hussmann Refrigeration
08.2016 - 08.2022
- Operated forklifts and pallet jacks to transport materials efficiently within the warehouse.
- Received, inspected, and organized incoming shipments to maintain inventory accuracy.
- Collaborated with team members to streamline picking and packing processes for timely order fulfillment.
- Conducted regular inventory audits to identify discrepancies and ensure stock integrity.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Inventory management
Education
Ritenour Sr High
St.John Mo12-2011
Skills
- Shipping and receiving
- Inventory Management
- Team collaboration
- Order picking and packing
- Remote work and time management
- Email and calendar management
- Microsoft Office & Google Workspace
- Gps tracking & real time updates
- Scheduling and logistics planning
- Electric/Gas Utility Operations
- Meter installation & reading
- Safety & Compliance
- Crisis response & problem solving
- Attention to detail & time management
- Radio, phone & digital communication
Languages
English
Full Professional
Timeline
Warehouse Operator
Medline Industries, Inc
09.2024 - Current
Warehouse Lead
Amazon Delivery Station
07.2023 - 07.2024
Customer Service Representative
Bjc Heathcare
03.2023 - 07.2024
Utility Worker/Field Technician
Centerpoint Energy Inc
02.2023 - 05.2023
Drayage Dispatcher With Houston Port Experience
PrideStaff
09.2022 - 02.2023
Warehouse Worker/Forklift Operator
Hussmann Refrigeration
08.2016 - 08.2022
Ritenour Sr High
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