Rayveon Oliver
St Louis
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
15
15
years of professional experience
Work History
Medical Assistant
BJC Medical Group
Florissant, MO
03.2024 - Current
- Educated patients on treatment plans and medication usage, fostering improved health literacy and compliance.
- Administered patient care and assisted with examinations to support physician workflows.
- Managed electronic health records to ensure accuracy and compliance with health regulations.
- Trained new staff on medical procedures and office protocols, promoting team cohesion.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Oversaw inventory management of medical supplies, ensuring availability for clinical staff.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Conducted comprehensive coding for various medical procedures and diagnoses.
- Ensured accuracy in coding to maximize reimbursement and minimize claim denials.
- Reviewed records for compliance with federal regulations and payer guidelines.
- Collaborated with healthcare providers to clarify documentation for coding purposes.
- Analyzed coding trends to identify areas for operational improvement and training needs.
- Completes pre-certifications for complex and high dollar drugs as indicated on therapy and treatment plans. Must read and analyze therapy and treatment plans, drug protocols and clinical documentation, as well as payer policies and patient benefits. Completes the authorization process with the payer and in EPIC.
- Completes re-checks on existing pre-certifications by verifying insurance eligibility and all authorization information for all applicable services. Confirms all re-check information is documented in EPIC.
- Works with clinical staff and providers on add-ons, denials and peer to peers through to resolution in a timely fashion.
- Other duties as assigned, such as assistance with denials, rejections and appeals.
Home Health Aide
Helping Hearts CDS
St. Louis
01.2015 - Current
- Transporting patient to and from appointments, and other places of choice
- Provided clients with communication support between medical care providers and other companies
- Monitors patient condition by observing physical and mental condition, intake and output, and exercise
- Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands
- Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene
- Helping family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient
- Patient education of proper nutrition.
Medical Assistant
Washington University
Saint Louis, MO
04.2021 - 02.2024
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Streamlined inventory management processes for medical supplies, reducing waste and ensuring availability of essential items.
- Mentored junior medical assistants, promoting best practices in patient care and administrative tasks.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient scheduling and follow-up appointments, enhancing office efficiency.
- Educated patients on treatment plans and preventative care, fostering improved health outcomes.
Medical Assistant
SSM Medical Group
St. Charles, MO
01.2018 - 04.2021
- Accurately schedules tests; obtains films and reports; and prepares laboratory specimens
- Ensures data collected for completed procedures is recorded on appropriate forms and in medical records
- Maintains medical records; ensures all required documentation is available in the medical record; distributes reports and correspondence; files, photocopies and processes forms related to medical charts
- Maintains orderliness and cleanliness of examination rooms; stocks assigned areas and ensures par levels of supplies are maintained; checks and completes required logs and equipment such as refrigerator logs, eyewash logs, emergency/crash carts, suction and other required checks
- Performs clerical duties such as greeting patients; registration; scheduling; pre-certification of tests, procedures and medications; processing insurance forms; preparing financial records; answering phones; and entering ambulatory care charges
- Performs simple procedures as directed by the nurse or physician
- Performs vital signs, height, weight, and screening procedures and documents in medical record.
Medical Assistant
Padda Institute
St. Louis
09.2012 - 01.2018
- Perform nursing procedures under supervision of physician or physician assistant
- Assist physician and physician assistant in exam rooms
- Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient's chart
- Give instructions to patients as instructed by physician or physician assistant
- Ensure all related reports, labs and information is filed is available in patients' medical records prior to their appointment
- Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required
- Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
- Triage and process messages from patients and front office staff to physicians and physician assistants
- Maintain all logs and required checks (i.e
- Refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
Office Administrative Assistant
Covenant Care in Home
Saint Louis
07.2011 - 11.2014
- Operating multi-line phone system, retrieve voicemails, operate dual screens
- Keeping front office/reception area neat
- Faxing, scanning, photocopying, emailing documentation
- Mail distribution & filing and bookkeeping
- Coordinate and maintain records for staff office, phones, company credit cards, and office keys
- Create and modify various documents using Microsoft programs
- Ordering office supplies, distributing mail and delivered packages.
Education
Nursing
Washington University in St Louis
St Louis, MOMedical Assisting
Missouri College
St Louis, MO08-2012
Skills
- HIPAA compliance
- Medical terminology
- Patient scheduling
- Clinical documentation
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking
- Specimens collection and processing
- Patient care
Education and Training
true
Timeline
Medical Assistant
BJC Medical Group
03.2024 - Current
Medical Assistant
Washington University
04.2021 - 02.2024
Medical Assistant
SSM Medical Group
01.2018 - 04.2021
Home Health Aide
Helping Hearts CDS
01.2015 - Current
Medical Assistant
Padda Institute
09.2012 - 01.2018
Office Administrative Assistant
Covenant Care in Home
07.2011 - 11.2014
Medical Assisting
Missouri College
Nursing
Washington University in St Louis