Raven Johnson
Blue Springs,MO
Summary
Accomplished Senior Mentor at Azera House, adept in motivational techniques and empathy development. Spearheaded workshops enhancing mentee skills by 30%, fostering a positive learning environment. Proven track record in conflict resolution and curriculum design, leveraging influencing skills to drive satisfaction and growth. Recognized for delivering constructive feedback and promoting open dialogue. Offering strong foundation in interpersonal communication and leadership, eager to develop and excel in mentoring environment. Brings understanding of team dynamics and ability to learn quickly, paired with skills in conflict resolution and guidance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Mentor
Azera House
05.2024 - 08.2025
- Facilitated professional development workshops for mentees, resulting in improved skill sets.
- Guided mentees through challenging situations such as conflict resolution, work-life balance, and career advancement.
- Designed mentoring program curriculum that addressed common challenges faced by the target audience, improving overall satisfaction rates.
- Promoted a positive learning environment by encouraging open dialogue and constructive feedback among mentees.
Front Line Crew Member
Hickory River Bbq Smoke House
04.2024 - 02.2025
- Managed inventory levels to minimize waste while ensuring adequate supplies for daily operations.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organized workspace, ensuring a safe environment for both customers and colleagues.
- Demonstrated excellent communication skills by effectively interacting with customers and addressing their needs.
- Ensured timely delivery of orders by coordinating closely with kitchen staff and fellow team members.
- Provided knowledgeable recommendations for customers based on dietary preferences or restrictions.
- Promoted special offers or upsold items when appropriate, driving increased sales revenue for the business.
Cleaning Assistant
Queen N Kings Cleaning Service
01.2022 - 06.2023
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Collaborated effectively with colleagues to complete large-scale projects within designated timeframes.
Education
Blue Springs North High School
Blue Springs, MO05.2005
No Degree - Medical Office Administration
Concorde Collage
Kansas City, MO06-2007
Skills
- Motivational techniques
- Empathy development
- Influencing skills
- Feedback delivery
Certification
Medical Office Adminstration
Timeline
Senior Mentor
Azera House
05.2024 - 08.2025
Front Line Crew Member
Hickory River Bbq Smoke House
04.2024 - 02.2025
Cleaning Assistant
Queen N Kings Cleaning Service
01.2022 - 06.2023
Blue Springs North High School
No Degree - Medical Office Administration
Concorde Collage
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