Rashaunna Stegall
St. Louis
Summary
Dedicated and detail-oriented administrative professional with over 7 years of experience in healthcare administration and in-home care settings. Seeking to leverage exceptional organizational, communication, and problem-solving skills to support the efficient operation of an in-home healthcare agency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative Coordinator/ Designated Manager
On The Go Home Healthcare LLC
01.2018 - Current
- Manage daily administrative operations for a busy in-home healthcare agency, including scheduling, patient intake, and documentation
- Coordinate care schedules for 40 plus caregivers, ensuring optimal patient coverage while balancing staff availability
- Maintain patient records and ensure compliance with HIPAA regulations, improving data accuracy
- Collaborate with healthcare professionals to facilitate effective communication and care delivery among patients, families, and caregivers
- Billing and claims processing
Office Manager
Deer Valley Home Health Services
01.2014 - 01.2018
- Oversaw daily operations for a healthcare facility, managing a team of 10 administrative staff and ensuring high levels of customer service
- Developed and implemented office procedures that improved efficiency and reduced processing time
- Handled patient inquiries, appointment scheduling, and insurance verification, enhancing patient satisfaction scores
- Assisted in training new employees on administrative protocols and healthcare regulations
Home Healthcare Aid
Trusting & Loving Care In Home Services LLC
01.2010 - 01.2014
- Assist clients in their daily personal tasks, such as bathing or dressing
- Perform housekeeping tasks, such as laundry, washing dishes, and vacuuming
- Help to organize a client’s schedule and plan appointments
- Arrange transportation to doctors’ offices or other outings
- Shop for groceries and prepare meals to meet a client’s dietary specification
Education
Associate's Degree - Business Management
community college Forest Park
St. Louis, MOSkills
- Proficient in electronic health record (EHR) systems
- Healthcare software
- Strong organizational skills
- Time management
- Excellent verbal communication skills
- Excellent written communication skills
- Knowledge of healthcare regulations
- Knowledge of compliance
- Ability to work collaboratively
- Team-oriented environment
Certification
- Certified Medical Administrative Assistant (CMAA), 01/01/14
- HIPAA Compliance Training, 01/01/18
- First Aid/CPR Certification, 01/01/14 - 12/31/20
Timeline
Administrative Coordinator/ Designated Manager
On The Go Home Healthcare LLC
01.2018 - Current
Office Manager
Deer Valley Home Health Services
01.2014 - 01.2018
Home Healthcare Aid
Trusting & Loving Care In Home Services LLC
01.2010 - 01.2014
- Certified Medical Administrative Assistant (CMAA), 01/01/14
- HIPAA Compliance Training, 01/01/18
- First Aid/CPR Certification, 01/01/14 - 12/31/20
Associate's Degree - Business Management
community college Forest Park
Similar Profiles
Holly PostertHolly Postert
Regulatory Compliance Specialist at Pediatric Home Healthcare, LLCRegulatory Compliance Specialist at Pediatric Home Healthcare, LLC
Marjorie Nelson Nouverice De MartinezMarjorie Nelson Nouverice De Martinez
Home-health-aide at All At Home Healthcare LLCHome-health-aide at All At Home Healthcare LLC
Millicent OgodeMillicent Ogode
Direct Support Professional Caregiver at Blain Home Healthcare LLCDirect Support Professional Caregiver at Blain Home Healthcare LLC