Summary
Overview
Work History
Education
Skills
Timeline
Generic

Randy Glen

Ballwin

Summary

Dedicated employee with a proven track record at Scott-Lee Heating Co, excelling in customer service and preventive maintenance. Recognized for enhancing customer satisfaction through efficient troubleshooting and meticulous documentation. Punctual and adaptable, I thrive in dynamic environments while maintaining professionalism and attention to detail. I have recently retired and currently searching for my next opportunity.

Overview

40
40
years of professional experience

Work History

Service Technician

Scott-Lee Heating Co
12.1985 - 07.2025
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Discussed and recommended service options with customers and explained costs involved.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Boosted customer satisfaction with prompt and efficient troubleshooting of equipment issues.

Education

High School Diploma -

South County Technical School
St Louis, MO
06-1983

Skills

  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Work with minimal supervision
  • Valid Driver's license
  • Punctual and reliable
  • Professional and courteous
  • Document management
  • Flexible and adaptable

Timeline

Service Technician

Scott-Lee Heating Co
12.1985 - 07.2025

High School Diploma -

South County Technical School

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Randy Glen