RANDY GEIS
St Louis
Summary
Adept Business Development Specialist with a proven track record at Secure24 ADT, leveraging critical thinking and customer service skills to expand client bases and foster long-term partnerships. Excelled in roof inspections and installations, securing high-value accounts, and enhancing customer satisfaction through personalized solutions. Demonstrated exceptional ability in managing time and prioritizing customer needs effectively.
Overview
6
6
years of professional experience
Work History
Business Development Specialist
Secure24 ADT
04.2024 - Current
- Expanded client base by identifying and targeting new business opportunities through market research and analysis.
- Used SalesForce to handle current portfolio and prospective leads.
- Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
- Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Engaged with customers to build business relationships.
- Developed knowledge of company products and services to make suggestions according to customer needs.
Car Salesperson
Byerly Nissan
09.2022 - 04.2024
- Negotiated purchase prices successfully.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Responded to customer inquiries about vehicle availability, price, and options from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
Roofing Contracting
New Image Contracting
04.2019 - 09.2022
- Inspected problem roofs to determine best repair procedures
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns
- Supported construction manager with materials, schedule and cost information
- Submitted weekly safety and accident related documents, change orders and delay reports
- Repaired and restored roofing of residential and commercial buildings
- Trained and supervised roofers in certified apprenticeship programs
- Inspected roofs and identified deficiencies for repair cost estimation
- Scheduled and attended pre-planning sessions with general contractors
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents and intersecting roof surfaces
Education
Turf Grass Management -
Western Kentucky University
Bowling Green, KYCriminology -
Kentucky Wesleyan College
Owensboro, KYHigh School Diploma -
South Warren High School
Bowling Green, KYSkills
- Critical Thinking
- Customer Service
- Customer Needs Assessment
- Customer Communication
- Time Management
- New business opportunities
- CRM management
- Relationship management
- Cold calling
- Lead generation
Timeline
Business Development Specialist
Secure24 ADT
04.2024 - Current
Car Salesperson
Byerly Nissan
09.2022 - 04.2024
Roofing Contracting
New Image Contracting
04.2019 - 09.2022
Criminology -
Kentucky Wesleyan College
High School Diploma -
South Warren High School
Turf Grass Management -
Western Kentucky University
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