Ra’kiah Ellis
St Louis
Summary
Versatile Administrative professional, proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Unit Secretary
Barnes Jewish Hospital I
St Louis, MO
02.2025 - Current
- Coordinated patient admissions and discharges to streamline hospital operations.
- Managed scheduling for medical staff, ensuring optimal coverage and efficiency.
- Maintained accurate patient records using electronic health record systems.
- Maintained clean and organized front desk, contributing to welcoming environment for patients and visitors.
- Facilitated communication between patients, families, and healthcare providers to enhance care delivery.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Performed various administrative tasks by filing, copying and faxing documents.
- Supported healthcare staff during emergencies by rapidly assembling patient information and facilitating communication.
- Enhanced patient confidentiality by diligently adhering to HIPAA regulations in all communications and record handling.
- Increased efficiency in patient care, organizing charts and medical records for easy access.
- Fostered positive work environment by assisting new staff with orientation and training on unit protocols.
Clerk/Typist
St. Louis Circuit Attorney's Office
St Louis, MO
05.2023 - Current
- Processed legal documents with attention to detail and accuracy.
- Coordinated communication between clients, attorneys, and court personnel.
- Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within the department.
- Improved document organization by efficiently managing electronic and paper filing systems.
- Assisted in meeting preparation, organizing materials, and taking detailed minutes to keep team members informed of key decisions.
- Typed letters, memos and other correspondence for staff, using various software programs.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Ensured confidentiality of sensitive documents and information through proper storage methods, restricted access control implementation, and disposal of documents in accordance with company policies.
- Reduced errors in data entry by consistently double-checking inputted information and correcting discrepancies before submission.
- Trained new clerical staff on office protocols and software tools.
Clerk/Cashier Team Lead
QuikTrip
St Louis, MO
09.2021 - 10.2022
- Assisted customers by answering inquiries and providing accurate information.
- Collaborated with team members to streamline workflows and reduce errors.
- Trained new clerks on operational procedures and best practices for accuracy.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Education
Bachelor of Arts - Criminology And Criminal Justice
Saint Louis University
St. Louis, MO05.2027
Skills
- Organizational growth
- Accurate data entry
- Document formatting
- Initiative-taking
- Email management
- Error detection
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Unit Secretary
Barnes Jewish Hospital I
02.2025 - Current
Clerk/Typist
St. Louis Circuit Attorney's Office
05.2023 - Current
Clerk/Cashier Team Lead
QuikTrip
09.2021 - 10.2022
Bachelor of Arts - Criminology And Criminal Justice
Saint Louis University