Rafael Quiroz
St Louis,MO
Summary
Detail oriented and reliable individual with a strong problem solving mindset and a structured approach to technical challenges. Known for quickly learning new systems, maintaining organized workflows, and communicating clearly with both technical and non-technical customers and employees. Consistently focused on efficiency, accuracy, and dependable support.
- Rafael Quiroz
Overview
10
10
years of professional experience
Work History
Warehouse Worker
SABRE
03.2022 - 12.2025
- Assembled pallets and crates for secure transportation of materials.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Managed warehouse operations and verified proper shipment procedures.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
Personal Office Assistant
Remax Gold
01.2019 - 11.2021
- Prepared and edited documents to produce precise, accurate and professional communication.
- Monitored and tracked budgets and expenses.
- Created and maintained detailed records of all office activities.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Edited and proofread documents for accuracy and completeness.
- Utilized office management software to record and track customer information.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Compiled and analyzed data to produce reports.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Coordinated and scheduled meetings and appointments.
- Processed incoming and outgoing mail and packages according to established procedures.
Sales Associate
Play It Again Sports
04.2016 - 10.2018
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Developed strong rapport with customers and created positive impression of business.
Education
High School Diploma -
St.Mary's Highschool
St Louis, MOSTLCC
St Louis, MOSkills
- Windows OS administration (desktop & server environments)
- Linux systems (user management, permissions, basic shell usage)
- System configuration and maintenance
- Hardware diagnostics and troubleshooting
- Software installation, updates, and patching
- System performance monitoring
- Peripheral and device support
- TCP/IP fundamentals
- LAN / WAN concepts
- Network troubleshooting
- Router and switch basics
- Wi-Fi configuration and diagnostics
- DNS, DHCP fundamentals
- VPN and remote access support
- User account management
- Permissions and access control
- Password policies and authentication
- Security best practices
- Endpoint protection awareness
- Data privacy and compliance awareness (FERPA-style environments)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Warehouse Worker
SABRE
03.2022 - 12.2025
Personal Office Assistant
Remax Gold
01.2019 - 11.2021
Sales Associate
Play It Again Sports
04.2016 - 10.2018
High School Diploma -
St.Mary's Highschool
STLCC