Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rafael Quiroz

St Louis,MO

Summary

Detail oriented and reliable individual with a strong problem solving mindset and a structured approach to technical challenges. Known for quickly learning new systems, maintaining organized workflows, and communicating clearly with both technical and non-technical customers and employees. Consistently focused on efficiency, accuracy, and dependable support.

- Rafael Quiroz

Overview

10
10
years of professional experience

Work History

Warehouse Worker

SABRE
03.2022 - 12.2025
  • Assembled pallets and crates for secure transportation of materials.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Managed warehouse operations and verified proper shipment procedures.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.

Personal Office Assistant

Remax Gold
01.2019 - 11.2021
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Monitored and tracked budgets and expenses.
  • Created and maintained detailed records of all office activities.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Edited and proofread documents for accuracy and completeness.
  • Utilized office management software to record and track customer information.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Compiled and analyzed data to produce reports.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Input data into spreadsheets and databases.
  • Coordinated and scheduled meetings and appointments.
  • Processed incoming and outgoing mail and packages according to established procedures.

Sales Associate

Play It Again Sports
04.2016 - 10.2018
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Developed strong rapport with customers and created positive impression of business.

Education

High School Diploma -

St.Mary's Highschool
St Louis, MO

STLCC
St Louis, MO

Skills

  • Windows OS administration (desktop & server environments)
  • Linux systems (user management, permissions, basic shell usage)
  • System configuration and maintenance
  • Hardware diagnostics and troubleshooting
  • Software installation, updates, and patching
  • System performance monitoring
  • Peripheral and device support
  • TCP/IP fundamentals
  • LAN / WAN concepts
  • Network troubleshooting
  • Router and switch basics
  • Wi-Fi configuration and diagnostics
  • DNS, DHCP fundamentals
  • VPN and remote access support
  • User account management
  • Permissions and access control
  • Password policies and authentication
  • Security best practices
  • Endpoint protection awareness
  • Data privacy and compliance awareness (FERPA-style environments)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Warehouse Worker

SABRE
03.2022 - 12.2025

Personal Office Assistant

Remax Gold
01.2019 - 11.2021

Sales Associate

Play It Again Sports
04.2016 - 10.2018

High School Diploma -

St.Mary's Highschool

STLCC
Rafael Quiroz