Rachel Wright
Kansas City
Your most unhappy customers are your greatest source of learning.
Bill Gates
Summary
Dynamic Field Manager with a proven track record at American Greetings, enhancing team productivity through strategic resource allocation and effective project coordination. Skilled in inventory management and staff training, I drive sales and foster collaboration, achieving significant operational improvements and customer loyalty.
Overview
9
9
years of professional experience
Work History
Field Manager
American Greetings
05.2024 - Current
- Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
- Performed quality monthly audits on hundreds of accounts.
- Leading a team of over 45 merchandisers, and driving sales within a specific geographic area.
- Enhanced team productivity by implementing efficient scheduling and resource allocation strategies.
- Coordinated with cross-functional teams to ensure project requirements were met, enhancing interdepartmental collaboration and efficiency.
Territory Supervisor
Hallmark Cards
08.2016 - 05.2024
- Streamlined operations by optimizing account assignments and reducing redundancies in workload distribution.
- Collaborated with cross-functional teams to develop comprehensive solutions for customers, leading to increased loyalty and repeat business.
- Implemented effective time management techniques, allowing for efficient prioritization of tasks and responsibilities within the role.
- Implemented best practices within the merchandising team, fostering a culture of continuous improvement and driving overall performance and sales.
Education
No Degree - Business Administration
Skills
- Project coordination
- Field operations
- Crew management
- Inventory management
- Progress monitoring
- Corrective action implementation
- Staff training
- Work Planning and Prioritization
Accomplishments
- Supervised team of 45 staff members.
- Achieved multiple revisions in high volume accounts through effectively helping with planning and staffing.
- Resolved product issue through communicating with inventory teams.
Timeline
Field Manager - American Greetings
05.2024 - Current
Territory Supervisor - Hallmark Cards
08.2016 - 05.2024
University of Phoenix - No Degree, Business Administration
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