Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Rachel Wright

Kansas City
Your most unhappy customers are your greatest source of learning.
Bill Gates

Summary

Dynamic Field Manager with a proven track record at American Greetings, enhancing team productivity through strategic resource allocation and effective project coordination. Skilled in inventory management and staff training, I drive sales and foster collaboration, achieving significant operational improvements and customer loyalty.

Overview

9
9
years of professional experience

Work History

Field Manager

American Greetings
05.2024 - Current
  • Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
  • Performed quality monthly audits on hundreds of accounts.
  • Leading a team of over 45 merchandisers, and driving sales within a specific geographic area.
  • Enhanced team productivity by implementing efficient scheduling and resource allocation strategies.
  • Coordinated with cross-functional teams to ensure project requirements were met, enhancing interdepartmental collaboration and efficiency.

Territory Supervisor

Hallmark Cards
08.2016 - 05.2024
  • Streamlined operations by optimizing account assignments and reducing redundancies in workload distribution.
  • Collaborated with cross-functional teams to develop comprehensive solutions for customers, leading to increased loyalty and repeat business.
  • Implemented effective time management techniques, allowing for efficient prioritization of tasks and responsibilities within the role.
  • Implemented best practices within the merchandising team, fostering a culture of continuous improvement and driving overall performance and sales.

Education

No Degree - Business Administration

University of Phoenix, Phoenix, AZ

Skills

  • Project coordination
  • Field operations
  • Crew management
  • Inventory management
  • Progress monitoring
  • Corrective action implementation
  • Staff training
  • Work Planning and Prioritization

Accomplishments

  • Supervised team of 45 staff members.
  • Achieved multiple revisions in high volume accounts through effectively helping with planning and staffing.
  • Resolved product issue through communicating with inventory teams.

Timeline

Field Manager - American Greetings
05.2024 - Current
Territory Supervisor - Hallmark Cards
08.2016 - 05.2024
University of Phoenix - No Degree, Business Administration

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Rachel Wright