Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Williamson

Saint Charles

Summary

Motivated Quality Engineer with over 5 years of expertise in manual testing and quality assurance across web and mobile platforms. Proven track record in leading QA teams, enhancing testing processes, and ensuring seamless user experiences through rigorous testing methodologies. Successfully scaled a QA team and led critical projects, resulting in improved product quality and operational efficiency. Ready to leverage strong analytical skills and comprehensive testing knowledge to contribute significantly to organizational success.

Overview

6
6
years of professional experience

Work History

Business/Systems Analyst II

Charter Communications (via Beacon Hill)
10.2024 - 10.2025
  • Executed manual Operational Readiness Testing (ORT) for internet, phone, and TV services utilizing Octane and Jira for defect tracking.
  • Performed manual test execution and data validation to enhance customer and agent experiences.
  • Developed test plans and collaborated with engineering teams in Agile environments to resolve issues efficiently.
  • Ensured compliance with security and operational standards through rigorous manual testing processes integrated with CI/CD pipelines.

Quality Engineer III

Walmart Global Tech
08.2022 - 08.2024
  • Orchestrated the growth of the QA team from 2 to 8 members, providing mentorship in manual testing processes and test case design.
  • Executed comprehensive manual functional, regression, and smoke tests for web and mobile platforms within CI/CD pipeline workflows.
  • Utilized Postman for API validation and SQL for data validation, managing defect tracking in Jira effectively.
  • Expert in cross-browser and mobile testing, ensuring a consistent user experience across platforms.

Quality Engineer II

VOLT Systems
11.2019 - 08.2022
  • Conducted thorough manual testing across web and mobile platforms, encompassing regression and end-to-end testing.
  • Created detailed test cases, managed defects in Jira, and maintained comprehensive documentation in Confluence.
  • Performed manual testing on C# legacy systems and supported .NET migration efforts significantly.
  • Played a pivotal role in the development and deployment of the Walmart VOLT web and mobile application as the sole full-time QA member, contributing to its acquisition by Walmart.

Education

Bachelor's Degree - Computer Science

University of The People
Remote
05-2027

Associate of Arts - General Studies

St. Charles Community College
Cottleville
05.2019

Skills

  • Manual Testing
  • End-to-End Testing
  • Jira
  • Confluence
  • Test Case Design & Execution
  • Cross-Browser & Mobile Testing
  • Postman
  • Octane
  • Regression & Functional Testing
  • Defect Management
  • SQL (Basic Data Validation)
  • Agile (Scrum)

Timeline

Business/Systems Analyst II

Charter Communications (via Beacon Hill)
10.2024 - 10.2025

Quality Engineer III

Walmart Global Tech
08.2022 - 08.2024

Quality Engineer II

VOLT Systems
11.2019 - 08.2022

Associate of Arts - General Studies

St. Charles Community College

Bachelor's Degree - Computer Science

University of The People
Rachel Williamson