Summary
Overview
Work History
Education
Skills
Certification
Chief's Letter, Meritorious Service, Department of Excellence
Timeline
Generic

Rachel Major

St Louis

Summary

Dynamic and dedicated Police Officer with extensive experience at the Ballwin Police Department, excelling in report writing and conflict resolution. Proven ability to foster relationships within diverse communities while maintaining integrity and honesty. Recognized for effectively diffusing high-pressure situations, ensuring public safety, and training new officers in best practices.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Police Officer

Ballwin Police Department
04.2021 - Current
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.

Police Officer

St. Louis Metropolitan Police Department
09.2018 - 03.2021
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Provided testimony in court proceedings.

Pharmacy Specialist

United States Army Reserve
01.2010 - 01.2015
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
  • Maintained required level of proficiency in use of firearms.
  • Served in on-call capacity for last-minute or late-night taskings from leadership.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Education

Associate of Arts - General Studies

Saint Louis Community College
St. Louis, MO
05-2026

High School Diploma -

Hazelwood West High School
Hazelwood, MO
05-2010

Skills

  • Report writing
  • Integrity and honesty
  • Conflict Resolution
  • Relationship building and management

Certification

  • Peace Officer Standards and Training (POST) Certification - State POST Boards.
  • First Aid Certification - American Red Cross or American Heart Association.
  • Disaster Response and Crisis Intervention Certifications– American Red Cross, FEMA.
  • Crime Scene Investigation Certificate – International Association for Identification (IAI).
  • Field Sobriety Testing Certification - National Highway Traffic Safety Administration (NHTSA).
  • Field Training Officer (FTO) - St. Louis County Police Academy.

Chief's Letter, Meritorious Service, Department of Excellence

Chief's Letter: For actions related to the arrest and capture of a Robbery and Homicide suspect. November 2020.

Meritorious Service Award: For services provided during the St. Louis City Riots. July 2020.

Department of Excellence Awards (7): For Various actions relating to calls for service. 2019-2020.

Timeline

Police Officer

Ballwin Police Department
04.2021 - Current

Police Officer

St. Louis Metropolitan Police Department
09.2018 - 03.2021

Pharmacy Specialist

United States Army Reserve
01.2010 - 01.2015

Associate of Arts - General Studies

Saint Louis Community College

High School Diploma -

Hazelwood West High School
Rachel Major