Rachel Major
St Louis
Summary
Dynamic and dedicated Police Officer with extensive experience at the Ballwin Police Department, excelling in report writing and conflict resolution. Proven ability to foster relationships within diverse communities while maintaining integrity and honesty. Recognized for effectively diffusing high-pressure situations, ensuring public safety, and training new officers in best practices.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Police Officer
Ballwin Police Department
04.2021 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
Police Officer
St. Louis Metropolitan Police Department
09.2018 - 03.2021
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Provided testimony in court proceedings.
Pharmacy Specialist
United States Army Reserve
01.2010 - 01.2015
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Maintained required level of proficiency in use of firearms.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Education
Associate of Arts - General Studies
Saint Louis Community College
St. Louis, MO05-2026
High School Diploma -
Hazelwood West High School
Hazelwood, MO05-2010
Skills
- Report writing
- Integrity and honesty
- Conflict Resolution
- Relationship building and management
Certification
- Peace Officer Standards and Training (POST) Certification - State POST Boards.
- First Aid Certification - American Red Cross or American Heart Association.
- Disaster Response and Crisis Intervention Certifications– American Red Cross, FEMA.
- Crime Scene Investigation Certificate – International Association for Identification (IAI).
- Field Sobriety Testing Certification - National Highway Traffic Safety Administration (NHTSA).
- Field Training Officer (FTO) - St. Louis County Police Academy.
Chief's Letter, Meritorious Service, Department of Excellence
Chief's Letter: For actions related to the arrest and capture of a Robbery and Homicide suspect. November 2020.
Meritorious Service Award: For services provided during the St. Louis City Riots. July 2020.
Department of Excellence Awards (7): For Various actions relating to calls for service. 2019-2020.
Timeline
Police Officer
Ballwin Police Department
04.2021 - Current
Police Officer
St. Louis Metropolitan Police Department
09.2018 - 03.2021
Pharmacy Specialist
United States Army Reserve
01.2010 - 01.2015
Associate of Arts - General Studies
Saint Louis Community College
High School Diploma -
Hazelwood West High School
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