Rachel Bennett
Kansas City
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server/Bartender, Supervisor
Country Club of Leawood
Leawood, KS
03.2025 - Current
- Delivered exceptional food and beverage service in upscale dining and event environment, ensuring professionalism and attention to detail.
- Anticipated and responded to member and guest needs promptly, enhancing satisfaction and overall dining experience.
- Prepared and served variety of cocktails, wine, and beer selections, ensuring accuracy, presentation, and adherence to club standards.
FOH/Bartender
Torchy’s Tacos
Overland Park, KS
06.2024 - 03.2025
- Managed peak-hour service for 100+ guests per shift across dining and bar areas, maintaining ticket accuracy and a smooth guest experience.
- Created signature cocktails tailored to guest preferences, enhancing overall dining experience.
- Collaborated with kitchen staff and FOH team to streamline service flow and promptly address guest needs.
Server/Bartender
Hopper’s
Rolla, MO
01.2024 - 06.2024
- Maximized repeat business by providing exceptional customer service and ensuring accuracy within patrons' food and drink orders.
- Greeted and assisted customers, delivered food and beverages, and ensured organizational efficiency in high-volume dining establishment.
- Collaborated with team to enhance customer satisfaction and maintain safety standards.
Office Clerk
Hiland Dairy
Rolla, MO
09.2023 - 06.2024
- Coordinated administrative support by organizing office files, handling phone inquiries, and streamlining general office tasks.
- Executed data entry tasks with precision, ensuring data integrity for reporting and analysis.
- Oversaw route accounting, tracking and reconciling financial transactions to ensure accurate billing and record-keeping.
Receptionist/Patient Coordinator
Leawood Dental
Leawood, KS
04.2022 - 12.2022
- Delivered personalized customer service, managed phone inquiries, and facilitated sales checkouts to enhance client satisfaction.
- Coordinated and prioritized multiple objectives simultaneously to ensure seamless office function.
- Supported administrative operations in a dynamic office setting, contributing to overall efficiency.
Education
High School Diploma - Mortuary Sciences
Kansas City Kansas Community College
Kansas City, KS05-2027
High School Diploma - undefined
Notre Dame de Sion
Kansas City, MO05-2019
Skills
- Mixology techniques
- Health and safety
- Exceptional customer service
- Cash handling
- Guest engagement
- Strong work ethic
- Training and mentoring
- Goal oriented
Interests
Crafting: needlework such as crochet, cross stitch, and sewing; painting; sculpting, Outdoor Activities: walking my dog, gardening, hiking, conservation efforts
Timeline
Server/Bartender, Supervisor
Country Club of Leawood
03.2025 - Current
FOH/Bartender
Torchy’s Tacos
06.2024 - 03.2025
Server/Bartender
Hopper’s
01.2024 - 06.2024
Office Clerk
Hiland Dairy
09.2023 - 06.2024
Receptionist/Patient Coordinator
Leawood Dental
04.2022 - 12.2022
High School Diploma - undefined
Notre Dame de Sion
High School Diploma - Mortuary Sciences
Kansas City Kansas Community College