Results-driven professional with expertise in sports marketing and event planning. Proven ability to enhance fan engagement and improve guest satisfaction through strategic communication and social media marketing.
Overview
3
3
years of professional experience
Work History
Athletic Promotions
University of Central Missouri
Warrensburg
08.2025 - Current
Executed targeted initiatives to boost fan engagement.
Promoted athletics via social media platforms to enhance visibility.
Collaborated with teams to address product-related issues and meet shared objectives.
Resolved customer inquiries to enhance satisfaction.
Team Leader
Culver's Restaurant
Harrisonville
04.2023 - Current
Trained and mentored team members, enhancing customer service skills to improve guest satisfaction.
Resolved customer concerns promptly to enhance dining experience.
Monitored food preparation and presentation quality, ensuring consistency to elevate dining experience.
Maintained a positive work environment that promoted collaboration between team members.
Oversaw daily operations, ensuring adherence to food safety standards to maintain high-quality service.