Versatile leader offering over a decade of experience in customer service and team building. Quick to learn and adapt, there is no task too monumental to overcome. Self-motivated with a drive to always provide excellence in all aspects.
Oversaw purchasing of product for distribution for wholesale, franchising, and corporate locations across Kansas, Missouri, Illinois, Iowa, and Arkansas.
Tracked sales data and statistics for all regions, and developed strategies and training assistance to improve location performance.
Developed displays and merchandising strategies for all locations.
Facilitated hiring and training of sales associates within the Columbia district, with occasional visits to other regions to provide coverage, training, and merchandising to company standards.
Notable achievements include;
Hold the record for single largest purchase sold in company history, along with routinely being top in company in revenue.
Maintained excellent employee retention, and performance with many moving into higher positions within the company.
During pandemic oversaw the construction and launch of an online retail space to provide sales via mail and other contactless means.
Maintained building to state and federal healthcare regulations.
Performed routine inspections to maintain compliance with state and city agencies.
Acquired and kept certification to distribute medications, chart residents and provide care in emergency situations.
During times of short staff or events would assist in the kitchen with preparing food, and serving residents, including record keeping, inventory count, and training of staff when needed.
Assisted customers with equipment sales, repair requests, and propane fuel sales.
Oversaw rentals of Uhaul trucks, trailers and other equipment.
Diagnosed equipment for repair and ordered necessary parts needed for the job before distributing work orders to the shop.
Assisted the shop with repairs when volume was high.
Became certified to repair and issue warranty work to all brands carried by the company, including Briggs and Stratton, Kohler, and Kawasaki.