Quiana Rambo
Lee's Summit,MO
Summary
Dedicated sales professional with extensive experience in client relations and sales efficiency. Recognized for exceptional networking skills and resilience under pressure, committed to delivering outstanding customer experiences and driving impactful sales outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales Agent
SelectQuote
2016.08 - Current
- Cultivated strong client relationships to enhance customer satisfaction and retention.
- Conducted comprehensive needs assessments to identify optimal insurance solutions for clients.
- Streamlined sales processes to improve efficiency and reduce turnaround time for policy issuance.
- Provided training and mentorship to junior agents, fostering team development and knowledge sharing.
- Developed strong relationships with clients through excellent customer service and regular follow-ups.
- 3Time President's Club Winner
- Top 10% Agent performance 8 of 9 years
Insurance Sales Agent
Country Financial Insurance
2013.11 - 2015.08
- Developed customized insurance plans to meet diverse client needs.
- Cultivated relationships with clients through regular follow-ups and personalized service.
- Conducted thorough risk assessments to provide accurate coverage recommendations.
- Implemented strategic marketing initiatives to increase lead generation and brand awareness.
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
- Newcomer of the year award 2014
Financial Analyst
JPMorgan Chase
2007.08 - 2013.11
- Analyzed financial data to identify trends and support strategic decision-making.
- Mentored junior analysts in data analysis techniques and best practices for financial reporting.
- Led initiatives to enhance forecasting accuracy through improved data collection methods.
- Evaluated investment opportunities and provided recommendations based on risk assessment analysis.
- Strengthened relationships with external partners through timely communication and collaboration.
- Managed approximately 50 incoming calls and fax from customers daily
Education
Master of Arts - Marketing
Webster University
St. Louis, MO2011-05
Bachelor of Arts - Communications
University of Kansas
Lawrence, KS1999-05
Skills
- Client relations
- Customer assistance
- Sales training
- Technical support
- Call control
- Resilience under pressure
- Networking
- Persuasion techniques
- Adaptability to change
- Objection handling
- Paperwork processing
- Key relationship management
Certification
- Life and Health License - 11/2013
- Property and Casualty License - 11/2013
- Series 6 License - 09/2007
- Series 63 License - 9/2007
Timeline
Sales Agent
SelectQuote
2016.08 - Current
Insurance Sales Agent
Country Financial Insurance
2013.11 - 2015.08
Financial Analyst
JPMorgan Chase
2007.08 - 2013.11
Master of Arts - Marketing
Webster University
Bachelor of Arts - Communications
University of Kansas