Preston Vannaman-Stagner

Assist customers in setting up moves by communicating with them about our processes, pricing, and figuring out what they we're looking for when it comes to hiring a partner for their move.

This came with reaching goals of 45% conversion on inbound calls and 65% conversion on our video calls.

Supervise and train technicians on how to test assets (computers, monitors, and other IT equipment.)

Provide good customer service to riders and make sure they reach their destination in a safe and timely manner.

Receive payments and assisted customers with our website/ app. Answered questions about policy, due dates, and other insurance based questions.

Manage, observe, and maintain safety of inmates, my co-workers, and the overall facility.