Preston Richardson
Kansas City
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
8
8
years of professional experience
Work History
Office Manager's Assistant
All City Tow Service
01.2023 - 06.2025
- Overlooked payroll for a staff of over 50 people
- Managed an immediate office staff of 12, a fleet of 30+ trucks, as well as several satellite offices spanning two states and five cities.
- Prepared monthly meeting to properly convey Management’s goals concisely.
- Processed up to 100 invoices daily, both physical and digital, for both cash on delivery clients and accounts receivable.
- Maintained customer relations with both local and out of town clientele by observing customer trends, reviews, and conducting monthly check-ins with account representatives.
- Managed Office Scheduling
Dispatcher
All City Tow Service
12.2017 - 12.2022
- Assisted an average of 75 customers with needs spanning from impounded vehicles, price quotes, and complex interstate moves.
- Generated over a million dollars of revenue for five out of my first six years with the company.
- Worked with law enforcement, insurance agencies, as well as other government agencies to ensure safe and on time transport services.
- Familiar with the logistics of transporting both passenger and commercial vehicles, machinery, formed concrete, shipping containers, etc.
Education
No Degree Earned -
Missouri State University
01.2016
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Staley High School
01.2015
Skills
- - Intuitive
- - Inquisitive
- - Excels both solo and as part of a team
- - Creative
- - Friendly
- - Detail oriented
- - Strong desire to learn
- - Problem Solver
- - Tech savvy
Timeline
Office Manager's Assistant
All City Tow Service
01.2023 - 06.2025
Dispatcher
All City Tow Service
12.2017 - 12.2022
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Staley High School
No Degree Earned -
Missouri State University