Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Preshess Jones

St. Louis

Summary

Results-driven business professional with over 10 years of experience in client-facing roles, complemented by expertise in project management, process improvement, and operational analysis. Demonstrated ability to streamline operations and achieve significant cost reductions, contributing to overall organizational efficiency. Skilled in data analysis to identify trends and formulate strategic initiatives that enhance productivity and drive success. Committed to fostering strong client relationships while delivering innovative solutions that meet business objectives.

Overview

10
10
years of professional experience

Work History

Non-Profit Consultant

Preshesstasks
07.2018 - Current
  • Delivered prompt and personalized client support via email, phone, and virtual meetings.
  • Managed multiple client tasks simultaneously under tight deadlines with professionalism and grace.
  • Increased client satisfaction by consistently anticipating needs and exceeding service expectations.

Caseworker

Full Life Care / CoLEAD
11.2022 - 07.2023
  • Provided one-on-one support with compassion and tact to people from diverse backgrounds.
  • Worked under pressure to connect clients with services efficiently and respectfully.
  • Regularly adapted to shifting needs while maintaining professionalism and warmth.

Resident Manager

Redside Partners
03.2022 - 01.2023
  • Acted as a main point of contact for residents, ensuring their comfort and needs were met daily.
  • Resolved conflicts and coordinated services quickly to maintain a positive community atmosphere.
  • Juggled administrative duties while managing resident requests and emergencies on-site.

Program Manager

A Peaceful Habitation
07.2015 - 07.2018
  • Coordinated events and group activities with attention to detail and guest experience.
  • Created safe, inclusive environments for clients and volunteers alike.
  • Led with care and accountability to ensure meaningful community engagement.

Education

MS - Human Services, Non-Profit Management

Purdue
09-2026

B.A. - Counseling

Evergreen State College
01.2022

A.A. - Addiction Counseling Education

Clark College
01.2020

Skills

  • Client-Focus
  • Conflict De-Escalation & Resolution
  • Teamwork & Collaboration
  • Human resources management
  • Fundraising expertise
  • Capacity building
  • Resource development
  • Volunteer management
  • Proposal development
  • Organizational development

Timeline

Caseworker

Full Life Care / CoLEAD
11.2022 - 07.2023

Resident Manager

Redside Partners
03.2022 - 01.2023

Non-Profit Consultant

Preshesstasks
07.2018 - Current

Program Manager

A Peaceful Habitation
07.2015 - 07.2018

B.A. - Counseling

Evergreen State College

A.A. - Addiction Counseling Education

Clark College

MS - Human Services, Non-Profit Management

Purdue
Preshess Jones