Preshess Jones
St. Louis
Summary
Results-driven business professional with over 10 years of experience in client-facing roles, complemented by expertise in project management, process improvement, and operational analysis. Demonstrated ability to streamline operations and achieve significant cost reductions, contributing to overall organizational efficiency. Skilled in data analysis to identify trends and formulate strategic initiatives that enhance productivity and drive success. Committed to fostering strong client relationships while delivering innovative solutions that meet business objectives.
Overview
10
10
years of professional experience
Work History
Non-Profit Consultant
Preshesstasks
07.2018 - Current
- Delivered prompt and personalized client support via email, phone, and virtual meetings.
- Managed multiple client tasks simultaneously under tight deadlines with professionalism and grace.
- Increased client satisfaction by consistently anticipating needs and exceeding service expectations.
Caseworker
Full Life Care / CoLEAD
11.2022 - 07.2023
- Provided one-on-one support with compassion and tact to people from diverse backgrounds.
- Worked under pressure to connect clients with services efficiently and respectfully.
- Regularly adapted to shifting needs while maintaining professionalism and warmth.
Resident Manager
Redside Partners
03.2022 - 01.2023
- Acted as a main point of contact for residents, ensuring their comfort and needs were met daily.
- Resolved conflicts and coordinated services quickly to maintain a positive community atmosphere.
- Juggled administrative duties while managing resident requests and emergencies on-site.
Program Manager
A Peaceful Habitation
07.2015 - 07.2018
- Coordinated events and group activities with attention to detail and guest experience.
- Created safe, inclusive environments for clients and volunteers alike.
- Led with care and accountability to ensure meaningful community engagement.
Education
MS - Human Services, Non-Profit Management
Purdue
09-2026
B.A. - Counseling
Evergreen State College
01.2022
A.A. - Addiction Counseling Education
Clark College
01.2020
Skills
- Client-Focus
- Conflict De-Escalation & Resolution
- Teamwork & Collaboration
- Human resources management
- Fundraising expertise
- Capacity building
- Resource development
- Volunteer management
- Proposal development
- Organizational development
Websites
Timeline
Caseworker
Full Life Care / CoLEAD
11.2022 - 07.2023
Resident Manager
Redside Partners
03.2022 - 01.2023
Non-Profit Consultant
Preshesstasks
07.2018 - Current
Program Manager
A Peaceful Habitation
07.2015 - 07.2018
B.A. - Counseling
Evergreen State College
A.A. - Addiction Counseling Education
Clark College
MS - Human Services, Non-Profit Management
Purdue
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