Precious Luckett
St Louis
Summary
Full-time position sought that presents professional challenges while leveraging strong interpersonal skills, time management, and problem-solving abilities. Highly motivated individual with a proven track record of adaptability and a strong work ethic. Demonstrated capability to work independently and rapidly acquire new skills to meet organizational needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Support Specialist
Compass Health Network
St. Peters
06.2024 - Current
- Provided guidance on strategies that can be used at home if a client is exhibiting challenging behaviors due to stressors or triggers.
- Encouraged healthy lifestyle habits among individuals with disabilities such as exercising regularly or eating nutritious foods.
- Participated in weekly team meetings with supervisors to discuss new developments or challenges faced by clients.
- Monitored medication usage among clients who were prescribed medications for mental health issues.
- Maintained accurate records of services provided and submitted required reports on a timely basis.
Administrative Assistant
NNR Global Logistics
Maryland Heights
04.2022 - 11.2023
- Managed database systems, ensuring up-to-date customer contact information
- Answered phone calls and emails promptly, providing effective business correspondence
- Prepared expense reports in line with company policies, ensuring financial accountability
- Handled confidential documents according to protocol, maintaining trust and integrity
- Contributed to team collaboration through effective communication and support.
School Bus Driver
Missouri Central School Bus
St. Ann
06.2021 - 04.2022
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism
- Transported passengers safely along prescribed routes according to tight schedules
- Communicated information to parents to promote good communication and transparency
- Obeyed federal, and local traffic laws and regulations to enable safe transportation outcomes for participants
- Inspected emergency equipment and verified safe working order for student and driver use
- Maintained driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
Unemployment Claims Specialist
Equifax
Earth City
04.2020 - 12.2020
- Interpreted and applied state laws to unemployment documents, utilizing client-provided separation details
- Ensured timely responses to state agencies, adhering to state and departmental procedures
- Collaborated with team to streamline unemployment claims process
- Exhibited analytical acumen in assessing case information for response justification.
Customer Account Representative
JPMorgan Chase
Saint Charles
11.2018 - 02.2020
- Resolved customer concerns and challenges through proactive and innovative solutions
- Negotiated debt repayment plans, balancing customer needs and creditor requirements
- Ensured accurate client data entry, facilitating interdepartmental review and access.
Education
BACHELOR OF ARTS - SOCIOLOGY
Lane College
TNSkills
- Effective communication skills
- Dependable and reliable
- Critical thinking
- Microsoft Suite (Word, PowerPoint, and Excel)
- Ability to multitask
- Collaborate well with others
- Build rapport with customers
- Problem-solving skills
- Active listening
- Leadership - self-motivated
- Persuasive
- Conflict management
- Data entry
- Check processing
- Spreadsheet management
- Invoice processing
- Expense reporting
- Appointment scheduling
- Workflow optimization
- Document control
- Filing
- Mail management
- Database administration
- Dedicated team player
- Credit checks
- Account balancing
Certification
- Public Notary
Timeline
Community Support Specialist
Compass Health Network
06.2024 - Current
Administrative Assistant
NNR Global Logistics
04.2022 - 11.2023
School Bus Driver
Missouri Central School Bus
06.2021 - 04.2022
Unemployment Claims Specialist
Equifax
04.2020 - 12.2020
Customer Account Representative
JPMorgan Chase
11.2018 - 02.2020
BACHELOR OF ARTS - SOCIOLOGY
Lane College
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