Praise Tordoff
Saint Joseph
Summary
High-energy Hospitality Professional experienced in optimizing operations through effective guest engagement and efficient task management. Delivered positive experiences by welcoming guests, maintaining entrances, and balancing server loads. Focused on contributing to organizational growth and fostering a collaborative work environment.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Restaurant Waiter
Rhineharts Oyster Bar
Evans
2024.02 - 2026.04
- Provided exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and answered questions about food items.
- Took accurate orders and relayed them to kitchen staff efficiently.
- Processed payments and handled cash transactions with attention to detail.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Waitress/Bartender
Cucina 503
Augusta
2023.02 - 2024.04
- Managed waitressing, bartending, opening & closing operations, and staff scheduling.
- Provided attentive service to customers in a fast-paced dining environment.
- Assisted in menu recommendations to enhance customer dining experience.
- Coordinated with kitchen staff to ensure prompt and accurate order delivery.
- Handled cash and processed payments accurately at the end of meals.
- Addressed customer complaints effectively to uphold high satisfaction levels.
Bartender/Manager
Takosushi
Aiken
2022.01 - 2023.05
- Responsibilities include bartending, making schedules, doing liquor orders, opening and closing the store, training staff, helping in the kitchen, and waitressing/serving customers.
Perioperative Department Tech
Doctor’s Hospital
Augusta
2020.09 - 2022.01
- Responsibilities include transporting patients to and from OR, cleaning and preparing operating rooms for incoming surgeries, and assisting nurses by running blood to the blood bank, grabbing items for surgeries, and helping place patients to and from gurneys and operating tables in desired positions that the Doctors requested.
Team Leader - Part-time
Chicken Salad Chick
Evans
2018.04 - 2020.08
- Managed order taking, drive thru operations, and catering services. Guided team members in their roles, coordinated catering orders for on-time preparation and delivery, worked the sandwich line, and processed transactions at the cashier.
Receptionist
Gold’s Gym
Evans
2017.10 - 2019.12
- Greeted members and guests, providing excellent customer service at the front desk.
- Answered phone calls, addressing inquiries and scheduling fitness consultations.
- Managed member check-ins and appointments using gym management software.
- Organized promotional materials to enhance member engagement and retention efforts.
Education
Cosmetology -
Augusta Technical College
Augusta, GA 2016.08 - 2018.04
High School Diploma -
Home school
Augusta, GA 2013.08 - 2017.05
Skills
- Customer service
- Effective communication
- Conflict resolution
- Cash handling
- Inventory control
- Time management
- Attention to detail
- Event coordination
- Problem solving
- Team leadership
- Customer feedback
Certification
BLS/CPR Certified, American Red Cross
Timeline
Restaurant Waiter
Rhineharts Oyster Bar
2024.02 - 2026.04
Waitress/Bartender
Cucina 503
2023.02 - 2024.04
Bartender/Manager
Takosushi
2022.01 - 2023.05
Perioperative Department Tech
Doctor’s Hospital
2020.09 - 2022.01
Team Leader - Part-time
Chicken Salad Chick
2018.04 - 2020.08
Receptionist
Gold’s Gym
2017.10 - 2019.12
Cosmetology -
Augusta Technical College
2016.08 - 2018.04
High School Diploma -
Home school
2013.08 - 2017.05