Peter John Tudela
Ozark
Summary
Engaged professional with experience in community outreach and client support through behavior management strategies. Enhanced workforce efficiency by developing training and onboarding programs aligned with organizational goals. Committed to continuous learning and adapting to challenges for optimal outcomes.
Overview
11
11
years of professional experience
Work History
Community Sales Manager
Department Of Developmental Disabilities
Tiffin
03.2022 - 03.2026
- Implemented behavior management strategies to promote positive interactions and de-escalate conflicts among residents
- Conducted community outreach initiatives, enhancing awareness of resources for at-risk youth
- Facilitated structured therapeutic and recreational activities, promoting engagement and social interaction among residents
- Applied evidence-based approaches, including Cognitive Behavioral Therapy (CBT), to support client development and emotional regulation
- Provided direct care support with activities of daily living, including hygiene, bathing, toileting, and grooming
- Assisted with planning and shopping tasks, fostering residents' vocational skills and social etiquette
- Maintained accurate and timely documentation of daily activities, incidents, and medication responses
Sales Associate
Pacific Line Construction
10.2019 - 02.2022
- Coordinated hiring and onboarding of new employees to improve workforce integration.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Presented company products and services to government employees, fostering relationships and driving product awareness.
- Managed inquiries via phone and email, ensuring timely responses to enhance customer satisfaction.
- Attended weekly team meetings to review performance goals and objectives.
Sales Associate
Cabrera Funeral Homes
10.2014 - 10.2019
- Guided families in selecting appropriate funeral services and products with empathy, enhancing their overall experience.
- Consulted with families to outline funeral plans and financial arrangements, ensuring clarity and support during a difficult time.
- Coordinated with church ministries to organize and execute funeral services, ensuring seamless collaboration and support.
- Collaborated with team members to outline tasks and event plans for funerals.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High school -
Saipan Southern High school
SaipanSkills
- Sales strategy
- Community outreach
- Customer engagement
- Customer management
- Sales training
- Market analysis
- Behavior management
- Effective communication
- Relationship building
- Motivational skills
- Team motivation
- Problem-solving abilities
- Conflict resolution
- Professionalism
- Adaptability
- Adaptability
Education Certificates
- Saipan Southern High School
- JROTC
- Law Enforcement Explorer Program
- CPR/AED certified
- PADI rescue diver
- American Hotel & Lodging
- Sexual Harassment workplace course
- Certificate Financial Accounting
- Certificate Business Ethics
- FEMA surveillance awareness
References
Available upon request.
Leadership Experience
I truly believe in great leadership. I lack confidence in areas I know nothing about, but I excel in areas I am knowledgeable about.
Communication Skills
I believe that communication is important in every facet of life, especially in work areas. It is the key to avoiding misunderstandings and helps build better relationships with a team and leaders.
Timeline
Community Sales Manager
Department Of Developmental Disabilities
03.2022 - 03.2026
Sales Associate
Pacific Line Construction
10.2019 - 02.2022
Sales Associate
Cabrera Funeral Homes
10.2014 - 10.2019
High school -
Saipan Southern High school