Paula Stevens

• Evaluated existing processes, recommending improvements for increased operational efficiency.
• Developed guidelines for effective archiving of historical records.
• Trained new employees on record management procedures and best practices.
• Collaborated with staff to enhance data entry accuracy and efficiency.
• Utilized electronic filing systems to streamline document retrieval processes.
• Assisted in maintaining confidentiality of sensitive student information.
• Received and categorized incoming Type and Type information requests to begin document processing sequence.
• Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
• Contacted document requestors and obtained additional information required to process document requests.`
• Logged Freedom of Information Act (FOIA) requests and verified eligibility of documents for release to requestors.
• Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
• Documented work hours dedicated to research and processing of Type document requests.
• Distributed completed document packages to clients using United States Postal Service, or inter department package delivery service.
• Maintained Records department document tracking database to follow documents' migration through processing sequence.
• Improved records accuracy by implementing a thorough quality control process for document scanning and indexing.
• Ensured compliance with industry regulations by conducting regular audits of record storage and disposal practices.
• Maintained an organized workplace environment by regularly updating inventory listings and purging outdated materials.
• Implemented safeguards against unauthorized access to sensitive files, preserving the integrity of proprietary data.
• Provided exceptional customer service when assisting staff in locating necessary documentation or addressing inquiries about record-keeping procedures.
• Collaborated with IT staff to implement secure electronic records management systems, safeguarding sensitive data.

Unloaded delivery trucks, stocked shelves, filled School orders, loaded my truck and delivered to my schools.