Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Paula Standridge

Republic

Summary

Oriented, healthcare, professional with experience in patient access, hospital operations, and team leadership. Skilled and verified insurance, managing patient data, and handling high pressure situations with accuracy. Strong background in customer service and problem-solving, seeking to transition into a Claims Analyst role to support efficient and accurate claims processing.

Overview

13
13
years of professional experience

Work History

Patient Access Representative

Mercy Springfield Hospital
Springfield
04.2025 - Current
  • Register and admit patients in a fast paced ER environment with a focus on accuracy and efficiency.
  • Verified insurance eligibility and obtained necessary authorizations for services.
  • Assisted patients with registration processes and ensured accurate data entry.
  • Maintain compliance with HIPAA And hospital policies while handling sensitive information.

Environmental Services Housekeeper

Mercy Springfield Hospital
Springfield
03.2024 - 03.2025
  • Maintained cleanliness and sanitation in patient rooms and common areas.
  • Followed infection control protocols to ensure a safe environment.
  • Operated cleaning equipment and handled cleaning supplies effectively.
  • Respond quickly to urgent cleaning needs in patient care areas.

Shift Manager

McDonald’s
Lufkin
06.2013 - 08.2023
  • Supervised daily operations of restaurant to ensure efficient service delivery.
  • Trained new staff on procedures and customer service standards.
  • Managed inventory levels and coordinated supply orders effectively.

Education

Lufkin High School
Lufkin, Texas

Skills

  • Patient registration
  • Insurance verification
  • HIPAA compliance
  • Data entry accuracy
  • Insurance verification, and eligibility
  • Medical registration and patient access
  • Customer service and communication
  • Time management and multitasking

References

References available upon request.

Timeline

Patient Access Representative

Mercy Springfield Hospital
04.2025 - Current

Environmental Services Housekeeper

Mercy Springfield Hospital
03.2024 - 03.2025

Shift Manager

McDonald’s
06.2013 - 08.2023

Lufkin High School
Paula Standridge