Paul Theby
Nixa
Summary
Results-driven sales professional with extensive experience in building and maintaining strong customer relationships, driving sales, and exceeding performance goals. Adept at identifying customer needs and delivering tailored solutions, while managing time effectively and adapting to changing environments with no direct supervision. Seeking to leverage my sales expertise, customer relationship management, and problem-solving skills in an Account Manager role at U.S. Engineering.
Overview
2025
2025
years of professional experience
Work History
Sales Representative I and II
Comparion/Liberty Mutual Insurance
04.2017 - Current
- Drive substantial business growth, expanding portfolio by over $3.2 million through lead generation and client relationship management, average annual production exceeding 124% of quota
- Acquire leads through satisfied customer referrals, fostering referral relationships, cold-calling, and cross-selling to existing customers
- Analyzed data and market trends to identify growth opportunities for business or areas to target
- Mentored new hires as paid sales coach
- Qualify prospects through interviewing and obtaining required documentation
- Communicated effectively with stakeholders including dozens of partner companies and underwriters
- Daily contact for all new business, service, claims, complaints, underwriting, and renewals
- Increased retention by proactively reaching out for renewal reviews to ensure customer satisfaction and business retention
Sales Associate
Comparion/Liberty Mutual Insurance
04.2015 - 04.2017
- Work on two person team paired with an Executive Agent to drive new business growth by calling,e-mailing,texting prospects
- Achieved 109% of quota set by branch manager and paired agent
- First line for customer service and claims complaints to ensure smooth resolution to needs for existing customers
- Network through BNI groups and created our own networking group to drive business
- Promoted to full agent after the minimum required time in position
Licensed Broker
Healthcare Solutions Team
11.2014 - 03.2015
- Provided expert guidance to small businesses on health insurance options, facilitating informed decision-making
- Successfully marketed and sold to small businesses and individuals through cold-calling and referrals
Insurance Agent
AAA Insurance of Missouri
12.2009 - 11.2014
- Consistently ranked in the top 10-15% of sales agents in Missouri, achieving outstanding sales results
- Recognized with a trip to Mexico for surpassing sales targets in 2014
IT Help Desk Internship
Edward Jones
- Use verbal communication, technical, and problem solving skills to resolve various technology problems for branches across the US and Canada
- Offered part-time job upon completion due to quality of work
Education
Full-stack Software Development - Javascript, Typescript, Angular, Node.js, Ruby, Ruby on Rails, SQL
Codefi Code Labs
Springfield, MO05.2024
Bachelor's Degree - Business Administration- Finance
University of Missouri-St.Louis
12.2009
Skills
- Genuine Relationship Building
- Communication
- Goal-Oriented Mindset
- Continuous Learning and Improvement
- Sales and Service Mentality
- Technology/Software Development
- Agile Methodology
- Teamwork and Collaboration
- Interpersonal and Social skills
- Microsoft Office Suite
Timeline
Sales Representative I and II
Comparion/Liberty Mutual Insurance
04.2017 - Current
Sales Associate
Comparion/Liberty Mutual Insurance
04.2015 - 04.2017
Licensed Broker
Healthcare Solutions Team
11.2014 - 03.2015
Insurance Agent
AAA Insurance of Missouri
12.2009 - 11.2014
IT Help Desk Internship
Edward Jones
Full-stack Software Development - Javascript, Typescript, Angular, Node.js, Ruby, Ruby on Rails, SQL
Codefi Code Labs
Bachelor's Degree - Business Administration- Finance
University of Missouri-St.Louis
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