Summary
Work History
Education
Skills
Timeline
Generic

Paul Mattingly

Maryland Heights

Summary

Proven security and management professional with extensive experience in maintaining order and ensuring facility security, notably with SSM Health. Skilled in emergency response and fostering teamwork, demonstrated through effective incident reporting and collaboration. Achieved significant improvements in safety protocols and operational efficiency, leveraging report writing and interpersonal skills to enhance stakeholder relations.

Work History

Unarmed Security Officer

SSM Health Saint Louis University Hospital
04.2016 - Current
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Directed guests around building and answered accessibility questions.
  • Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.

Security Dispatcher

SSM Health
04.2010 - 03.2016
  • Operated and monitored fire alarm and security CCTV systems to maintain building safety.
  • Contacted police, fire and ambulance in emergency situations to coordinate proper response.
  • Leveraged two-way radio or telephone to dispatch security officers or other personnel.
  • Reduced false alarms by accurately verifying alarm activations through CCTV monitoring and communication with site personnel.

English as a Second Language Teacher

Huazhong University of Science and Technology
03.2009 - 03.2010
  • Enhanced students'' language proficiency by utilizing diverse teaching methods and materials.
  • Increased student confidence through regular feedback and personalized instruction.
  • Developed and taught ESL curriculum to improve students' conversational abilities.
  • Educated students in basics of English grammar and conversational speaking.

Postal Police Officer

US Postal Inspection Service
06.1995 - 03.2009
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.

Correctional Deputy Sheriff

St Charles County Department Of Corrections
04.1987 - 04.1990
  • Assisted in the transportation of inmates between facilities, ensuring their safety during transfers while maintaining strict adherence to all security protocols.
  • Ensured accurate record-keeping through diligent documentation of daily activities, incident reports, and other required forms; maintaining strict adherence to established policies for data privacy and confidentiality.
  • Efficiently processed new inmate admissions by completing necessary paperwork, conducting searches, and assigning appropriate housing assignments based on individual needs and risk assessments.
  • Collaborated with fellow deputies and supervisors to maintain order within the facility and promptly address any conflicts or incidents that occurred.

Letter Carrier-Motor Vehicle Operator

US Postal Service
04.1990 - 04.1990
  • Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
  • Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
  • Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
  • Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.

Security Officer

Blackwell Professional Services
04.1987 - 01.1990
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Commissioned Officer

United States Air Force, USAF
01.1979 - 03.1987
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.

Manager

Triple MMM Package Liquor, INC
03.1974 - 01.1987
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed family business from start-up into a three quarter million dollar operation Unfortunately the business closed during 2001

Education

No Degree - Basic Police Training

St Charles County Police Academy
St Charles, MÔ

No Degree -

Federal Law Enforcement Training Center
Glynco, GA
10.1995

Master of Arts - Aviation Management

Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL
08.1985

Bachelor of Arts - Counseling Psychology

Southern Illinois University Edwardsville
Edwardsville, IL
06.1978

Skills

  • Report Writing
  • Incident Reporting
  • Property Patrol
  • Maintaining Order
  • Security Equipment Operation
  • Perimeter security
  • Facility Security
  • Self-defense tactics
  • Emergency Response

Timeline

Unarmed Security Officer

SSM Health Saint Louis University Hospital
04.2016 - Current

Security Dispatcher

SSM Health
04.2010 - 03.2016

English as a Second Language Teacher

Huazhong University of Science and Technology
03.2009 - 03.2010

Postal Police Officer

US Postal Inspection Service
06.1995 - 03.2009

Letter Carrier-Motor Vehicle Operator

US Postal Service
04.1990 - 04.1990

Correctional Deputy Sheriff

St Charles County Department Of Corrections
04.1987 - 04.1990

Security Officer

Blackwell Professional Services
04.1987 - 01.1990

Commissioned Officer

United States Air Force, USAF
01.1979 - 03.1987

Manager

Triple MMM Package Liquor, INC
03.1974 - 01.1987

No Degree - Basic Police Training

St Charles County Police Academy

No Degree -

Federal Law Enforcement Training Center

Master of Arts - Aviation Management

Embry-Riddle Aeronautical University - Daytona Beach

Bachelor of Arts - Counseling Psychology

Southern Illinois University Edwardsville

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Paul Mattingly