Patrick Taylor
Springfield
Summary
Dedicated Store Manager skilled in problem-solving and team development. Successfully managed daily operations while fostering a collaborative environment, enhancing overall performance and customer relations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Store Manager
Oreily's Auto Parts
Springfield, MO
08.2024 - 02.2026
- Supervised daily store operations, ensuring high standards of customer service and product availability.
- Trained and mentored staff on company policies, procedures, and product knowledge to enhance team performance.
- Managed inventory control processes, reducing discrepancies through effective stock management practices.
- Implemented promotional displays and merchandising strategies to increase product visibility and sales.
- Scheduled employee shifts effectively, balancing labor costs with operational needs while maintaining service quality.
- Developed training materials for new hires to streamline onboarding process and ensure consistent team performance.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Assistant Store Manager
Plaza Tire
Springfield, MO
07.2023 - 08.2024
- Supervised daily operations to ensure optimal customer service and staff performance.
- Trained and mentored new employees, fostering a collaborative team environment.
- Maintained compliance with safety protocols, ensuring a secure working environment for staff and customers.
- Resolved customer inquiries and complaints swiftly, enhancing overall satisfaction levels.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Store Manager
AutoZone
Springfield, MO
09.2016 - 08.2023
- Analyzed sales trends and customer feedback to optimize store layouts and improve shopping experience.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Mechanic
J&S Automotive
Springfield, MO
08.2003 - 07.2015
- Diagnosed and repaired vehicle systems, ensuring optimal functionality and safety.
- Conducted routine maintenance and inspections to enhance vehicle performance.
- Collaborated with team members to streamline service workflows and reduce turnaround times.
- Trained junior mechanics on advanced repair techniques and safety protocols.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Education
High School Diploma -
Ozarks Technical Community College
Springfield, Missouri, MOSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Inventory control
- Recruitment and hiring
- POS systems
- Goals and performance
- Team motivation
- Supply ordering
- Policies and procedures
- Store displays
- Payroll management
- Bank deposit procedures
- Loss prevention
- Delegating work
Certification
- Certified Parts Professional
- Autozone and Oreilly Auto
- Over 1,000 hours of onboard training between Autozone and Oreilly Auto plus more hours of training classes for diagnosis and fixing automobiles.
Timeline
Store Manager
Oreily's Auto Parts
08.2024 - 02.2026
Assistant Store Manager
Plaza Tire
07.2023 - 08.2024
Store Manager
AutoZone
09.2016 - 08.2023
Mechanic
J&S Automotive
08.2003 - 07.2015
High School Diploma -
Ozarks Technical Community College