Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Rodgers

Kansas City,MO

Summary

Dynamic and dependable professional with extensive experience at Marsh's Sunfresh, excelling in customer service and inventory management. Proven ability to enhance store performance through effective product rotation and teamwork. Skilled in operating pallet jacks and maintaining high-quality standards, ensuring a seamless shopping experience for customers.

Overview

29
29
years of professional experience

Work History

Assistant Night Manager

Marsh's Sunfresh
06.2016 - 08.2025
  • Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
  • Unloaded arriving product stock and moved to store display areas.
  • Increased overall store cleanliness with thorough cleaning and maintenance of aisles, shelves, and storage areas.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Enhanced customer satisfaction with a well-stocked inventory through diligent restocking efforts.
  • Supported management in conducting routine inventory audits for accurate record-keeping purposes.
  • Fostered positive relationships with co-workers and supervisors, contributing to a collaborative and supportive work environment throughout the night stocking team.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Stocked designated items on shelves, end caps and displays.
  • Greeted store customers and discussed needs.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Greeted customers and directed to requested products.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Streamlined checkout process, resulting in shorter lines and happier customers.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Managed timely and effective replacement of damaged or missing products.
  • Rotated stock and fronted merchandise for appealing display.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Reported issues to higher management with great detail.
  • Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.

Day Stocker

Cosentino's Price Chopper
05.1996 - 04.2016
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Expedited merchandise handling, utilizing proper equipment and safety protocols during stocking processes.
  • Supported store merchandising efforts, skillfully assembling promotional displays for maximum visibility.
  • Streamlined product display, implementing visually appealing arrangements to attract customers.
  • Boosted customer satisfaction by promptly assisting with locating items and answering questions.
  • Collaborated with the team to complete daily stocking tasks efficiently and effectively.
  • Improved overall shopping experience, maintaining well-organized aisles for easy navigation by customers.
  • Promoted a safe working environment by adhering to company policies and procedures during all stocking tasks.
  • Reduced stock discrepancies by routinely conducting thorough inventory checks.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
  • Stocked designated items on shelves, end caps and displays.
  • Greeted store customers and discussed needs.
  • Greeted customers and directed to requested products.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Managed timely and effective replacement of damaged or missing products.

Education

High School Diploma -

Gahanna Lincoln High School
Gahanna, OH
05.1990

Skills

  • Customer service and assistance
  • Heavy lifting
  • Pallet jack operation
  • Unloading merchandise
  • Product rotation
  • Cashier support
  • Quality control
  • Dependable and reliable
  • Stocking shelves
  • Product restocking
  • Teamwork
  • Inventory counts

Timeline

Assistant Night Manager

Marsh's Sunfresh
06.2016 - 08.2025

Day Stocker

Cosentino's Price Chopper
05.1996 - 04.2016

High School Diploma -

Gahanna Lincoln High School

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Patrick Rodgers