Patricia Heinrich
Bowling Green
Summary
Dedicated Probation & Parole Assistant I with expertise in supervising offenders and ensuring adherence to legal requirements since July 2024. Background as Assistant Manager for 1.5 years, focusing on team coordination and customer service excellence. Strong analytical skills utilized to assess individual needs and develop tailored intervention strategies.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Probation & Parole Assist. 1
State Of Missouri Department Of Corrections
Hannibal
07.2024 - Current
- Executed daily duties with precision and efficiency.
- Assisted clients in addressing daily needs and preferences.
- Conducted classes to enhance client knowledge and skills.
Second Assistant Manager
Warrenton Oil
Bowling Green
06.2022 - 07.2024
- Coordinated inventory management and product ordering processes.
- Trained new employees on store policies and customer service standards.
- Monitored cash handling procedures for accuracy and security compliance.
Correctional Officer
Mo Department of Corrections
Vandalia
01.2019 - 02.2022
- Supervised inmate activities to ensure safety and compliance with regulations.
- Conducted regular inspections of facilities for security and sanitation standards.
- Enforced rules and policies to maintain order within the correctional environment.
Certified Nursing Assistant
Warrenton Manor
Warrenton
04.2015 - 11.2015
- Assisted patients with daily living activities and personal hygiene.
- Provided emotional support and companionship to patients and families.
- Helped residents walk with or without self-help devices.
Education
High School Diploma -
Wright City High
Wright City, MO05-2010
Skills
- Client assistance and support
- Classroom facilitation
- Employee training and development
- Cash handling and management
- Problem solving and resolution
- Team collaboration
- Organizational skills
- Conflict resolution strategies
- Adaptability and flexibility
- Management
- Policy enforcement
- Security protocols
- Conflict resolution
Certification
CPR & First Aid
Accomplishments
Gem Award
References
References available upon request.
Timeline
Probation & Parole Assist. 1
State Of Missouri Department Of Corrections
07.2024 - Current
Second Assistant Manager
Warrenton Oil
06.2022 - 07.2024
Correctional Officer
Mo Department of Corrections
01.2019 - 02.2022
Certified Nursing Assistant
Warrenton Manor
04.2015 - 11.2015
High School Diploma -
Wright City High